Dispatch Coordinator: High-Volume LTL Ops (Mon-Sat)

Damco Spain SL; Wallingford (CT); On-site; USD 26,708 - 38,038; Full time

Job summary

Maersk is seeking a driver coordinator to manage 10–20 owner operators in a fast-paced LTL environment. You will ensure on-time performance and adherence to customer pickup/delivery procedures, while distributing work evenly among drivers.

The role requires a High School Diploma with 2+ years in operations or customer service, familiarity with Transportation Management Systems, and the ability to respond to emergencies following company protocol.

Qualifications

• High School Diploma with 2+ years industry experience or 4 years relevant customer service/operations experience.
• Ability to read and comprehend simple instructions, write simple correspondence, and present information clearly.
• Knowledge of Transportation Management Systems.

Responsibilities

• Manage and monitor 10–20 owner operators in a high paced LTL environment.
• Ensure 99.5% on-time performance.
• Distribute work equally among drivers.
• Understand customer pick-up and delivery procedures.
• React to emergencies following company protocol.

Skills

Customer Service

Written Communication

Ethics

Dependability

Oral Communication

Professionalism

Education

High School Diploma (2+ years industry experience) or 4 years in related field

Tools

Transportation Management Systems

Job description

Maersk is seeking a driver coordinator to manage 10–20 owner operators in a fast-paced LTL environment. You will ensure on-time performance and adherence to customer pickup/delivery procedures, while distributing work evenly among drivers.

The role requires a High School Diploma with 2+ years in operations or customer service, familiarity with Transportation Management Systems, and the ability to respond to emergencies following company protocol.