Dispatch Coordinator - Growth, Bonuses & Benefits

Frank-Gay-Services-1; Orlando (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Prescription coverage

401k

PTO

Paid Holidays

Training & development

Job summary

Frank Gay Services in Orlando, FL is seeking a Dispatcher Coordinator to join our team. You will be responsible for scheduling technicians, routing service calls, and coordinating skilled staff to ensure quick, accurate service delivery.

Ideal candidates bring at least 2 years of call center or dispatch experience, strong customer service skills, and the ability to thrive in a fast-paced environment. This role offers competitive pay and robust benefits in a supportive team setting.

Qualifications

• 2 years of call center and/or dispatch experience required.
• Ability to work in a fast-paced environment and prioritize tasks.
• Excellent customer service skills and reliability.

Responsibilities

• Deliver exceptional customer service and support for service calls.
• Schedule and route technicians and coordinate the right skilled staff.
• Collaborate with management on customer satisfaction strategies and resolutions.
• Drive revenue and help meet market goals.

Job description

Frank Gay Services in Orlando, FL is seeking a Dispatcher Coordinator to join our team. You will be responsible for scheduling technicians, routing service calls, and coordinating skilled staff to ensure quick, accurate service delivery.

Ideal candidates bring at least 2 years of call center or dispatch experience, strong customer service skills, and the ability to thrive in a fast-paced environment. This role offers competitive pay and robust benefits in a supportive team setting.