Growth-Driven Call Center Rep | Bonuses & Benefits

Frank Gay Services; Orlando (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Bonuses

PTO after 90 days

Paid holidays

Birthday pay

Medical insurance

Dental insurance

Vision insurance

401(k) with match

IRA options

Paid life insurance

Ongoing training

Job summary

Frank Gay Services in Orlando, FL is hiring for a Call Center Representative to be on the front lines of customer interaction, reflecting our core values: Service, Integrity, and Excellence.

You'll handle inbound calls, schedule appointments, educate customers on services including membership plans, and pursue outbound calls to support follow-up. We offer training and a competitive compensation package with weekly pay and benefits.

Responsibilities

• Answering inbound calls from new and existing customers
• Scheduling service appointments accurately and efficiently
• Demonstrating empathy and professionalism with every interaction
• Educating customers on our services, including membership plans
• Making outbound calls to support appointment setting and customer follow-up
• Meeting performance goals around call quality, bookings, and customer satisfaction

Job description

Frank Gay Services in Orlando, FL is hiring for a Call Center Representative to be on the front lines of customer interaction, reflecting our core values: Service, Integrity, and Excellence.

You'll handle inbound calls, schedule appointments, educate customers on services including membership plans, and pursue outbound calls to support follow-up. We offer training and a competitive compensation package with weekly pay and benefits.