Dispatch Coordinator: Growth, Bonuses & Team Impact

Frank Gay Services; Orlando (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical plan

Prescription coverage

Dental plan

Vision plan

401k with company match

Paid time off

Job summary

Frank Gay Services is seeking a Dispatch Coordinator to join our Orlando team. You will manage dispatch operations, coordinate technicians, and ensure timely service delivery while maintaining high levels of customer satisfaction.

The role requires at least 2 years of call center or dispatch experience, the ability to work in a fast-paced environment, and strong communication skills. Service Titan experience is a major plus, with comprehensive benefits and growth opportunities.

Qualifications

• 2 years of call center and/or dispatch experience required.
• Ability to thrive in a fast-paced environment and prioritize tasks.
• Service Titan experience is a major plus.

Responsibilities

• Deliver exceptional customer service.
• Coordinate scheduling and routing of technicians.
• Collaborate with management to address customer satisfaction solutions and strategies.
• Drive revenue and help meet market goals.

Skills

Call center experience

Dispatch experience

Customer service skills

Fast-paced environment

Tools

ServiceTitan

Job description

Frank Gay Services is seeking a Dispatch Coordinator to join our Orlando team. You will manage dispatch operations, coordinate technicians, and ensure timely service delivery while maintaining high levels of customer satisfaction.

The role requires at least 2 years of call center or dispatch experience, the ability to work in a fast-paced environment, and strong communication skills. Service Titan experience is a major plus, with comprehensive benefits and growth opportunities.