Dispatch Coordinator: Fast-Paced Scheduling & Service

F.E. Moran Group of Companies; Lemont (IL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Total Rewards: Salary & benefits

Development opportunities

Professional environment

Job summary

F.E. Moran Group of Companies in Lemont, IL is seeking a Dispatch Coordinator to join our HVAC and refrigeration service team. You will schedule, route, and dispatch technicians, enter orders, and communicate with customers to resolve urgent issues.

The ideal candidate brings experience in dispatch, data entry in ERP, and strong attention to detail. We offer a competitive salary, comprehensive benefits, and opportunities to grow with a single-source contractor delivering nationwide service.

Qualifications

• Previous scheduling/dispatch experience is a plus, preferably in construction or related industry.
• Proficient in data entry and reporting in ERP systems, Microsoft Office Suite, Email.
• Strong attention to detail and problem-solving ability.

Responsibilities

• Coordinate inbound service calls, enter orders, and dispatch technicians based on urgency and location.
• Issue purchasing orders, vendor invoices, collections, and billing.
• Prioritize customer requests, prepare daily routes, and schedule technicians.
• Communicate with technicians on job status and help resolve customer concerns.
• Process completed job orders, administer contracts, and update client files.

Skills

Scheduling

Data entry

Attention to detail

Analytical thinking

Communication

Self-motivated

Tools

ERP systems

Microsoft Office

Email

Job description

F.E. Moran Group of Companies in Lemont, IL is seeking a Dispatch Coordinator to join our HVAC and refrigeration service team. You will schedule, route, and dispatch technicians, enter orders, and communicate with customers to resolve urgent issues.

The ideal candidate brings experience in dispatch, data entry in ERP, and strong attention to detail. We offer a competitive salary, comprehensive benefits, and opportunities to grow with a single-source contractor delivering nationwide service.