Dispatch Clerk - Logistics Operations

Placements24; Willows (CA); Remote; USD 40,000 - 55,000; Full time

Job summary

Placements24 is seeking a disciplined Dispatch Clerk to support our client's national logistics network from a remote home office. You will coordinate outbound shipments, prepare manifests, waybills, and dispatch notes, and ensure accuracy and compliance.

Ideal candidates have proven admin or logistics support experience, strong Excel and data entry skills, excellent communication, and the ability to work independently in a remote setup.

Qualifications

• Proven experience in an administrative, dispatch, or logistics support role.
• Excellent organizational and time-management skills.
• Proficiency in MS Office and logistics software.
• Strong written and verbal communication skills.

Responsibilities

• Prepare and process dispatch documentation (manifests, waybills, dispatch notes).
• Coordinate with warehouse teams and transport providers to schedule dispatch times.
• Record shipment details, tracking information, and delivery addresses.
• Communicate with drivers, carriers, and internal departments regarding shipment status.
• Ensure dispatched goods match order requirements and are properly packaged and labeled.
• Maintain organized filing systems for dispatch-related records.
• Verify compliance with company policies and transportation regulations.
• Assist in generating reports on dispatch volumes and operational performance.
• Collaborate with inventory control to ensure stock accuracy for outgoing orders.

Skills

Administrative experience

Organizational skills

Time management

Communication skills

Attention to detail

Remote work capability

Education

High School Diploma

Tools

MS Office Suite

Logistics software

Job description

About the Role

Our client, a prominent name in the national logistics and warehousing network, is seeking an organized and diligent Dispatch Clerk to join their team, supporting operations remotely. This role is crucial for coordinating the timely and accurate dispatch of goods, ensuring all shipments are processed efficiently and compliantly. The ideal candidate will be adept at managing documentation, communicating with various stakeholders, and maintaining meticulous records. This position is designed for individuals who thrive in a structured, deadline-driven environment and possess excellent administrative skills. We are committed to fostering remote talent and providing the tools for success from anywhere.

Key Responsibilities

Prepare and process all necessary documentation for outgoing shipments, including manifests, waybills, and dispatch notes. Coordinate with warehouse teams and transport providers to schedule and confirm dispatch times. Accurately record shipment details, tracking information, and delivery addresses in the dispatch system. Communicate effectively with drivers, carriers, and internal departments regarding shipment status and any potential issues. Ensure all dispatched goods match order requirements and are correctly packaged and labeled. Maintain organized digital and physical filing systems for all dispatch-related records. Verify that all outgoing loads are compliant with company policies and relevant transportation regulations. Respond to inquiries regarding dispatch status and resolve any administrative issues that arise. Assist in generating reports on dispatch volumes, delivery times, and operational performance. Collaborate with inventory control to ensure stock accuracy for outgoing orders.

Requirements

Proven experience in an administrative, dispatch, or logistics support role. Excellent organizational and time-management skills, with a strong ability to prioritize tasks. Proficiency in using computer systems, including MS Office Suite (Word, Excel, Outlook) and logistics software. Strong attention to detail and accuracy in data entry and documentation. Excellent written and verbal communication skills for effective coordination. Ability to work independently and proactively in a remote work setting. Understanding of dispatch processes and basic logistics principles. Must have a reliable internet connection and a suitable home office setup. Previous experience in the Welkom, Free State area logistics sector is advantageous but not mandatory for remote roles. High school diploma or equivalent; further education in business or logistics is a plus.

Benefits

Our client values your contribution and offers a fully remote working arrangement, providing flexibility and convenience. You will receive a competitive salary and the opportunity to work with a supportive and professional team. This role allows for professional development within the logistics field, with access to training resources. We are committed to ensuring our remote employees have the necessary support to excel. Embrace the opportunity to grow your career from the comfort of your own home, contributing to our client's success across Welkom, Free State and beyond.