Dispatch & Admin Coordinator

Dhpace; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Generous paid time off

401(k) with employer match

Employee discounts

Job summary

Dhpace in Austin, TX, is looking for a Department Coordinator to effectively coordinate technical staff and ensure services meet customer satisfaction. Responsibilities include scheduling technicians, handling billing paperwork, and managing department reports.

Candidates should have experience with Microsoft Office, excellent communication skills, and good time management. The role offers comprehensive benefits, including medical coverage and a 401(k) with employer match.

Qualifications

• Experience in a dispatch or high-volume administration field is a plus.
• Must be able to multi-task and manage time efficiently.

Responsibilities

• Schedule technicians to job sites and manage job details.
• Ensure customer payments are collected before job completion.
• Maintain service tickets to meet service dates.
• Assist field techs with troubleshooting.

Skills

Microsoft Office Suite

Communication Skills

Time Management

Customer Service

Organization

Job description

Dhpace in Austin, TX, is looking for a Department Coordinator to effectively coordinate technical staff and ensure services meet customer satisfaction. Responsibilities include scheduling technicians, handling billing paperwork, and managing department reports.

Candidates should have experience with Microsoft Office, excellent communication skills, and good time management. The role offers comprehensive benefits, including medical coverage and a 401(k) with employer match.