DISN Configuration Management Analyst | ITSM & ServiceNow

Leidos; Illinois; On-site; USD 50,700 - 91,650; Full time

Job summary

Leidos in Illinois is seeking a Configuration Management Analyst to support the Defense Information System Network operations and sustainment. You will maintain CM plans, support change management, and ensure proper documentation and approvals within the DODIN framework.

The role requires a DoD Secret clearance, 1–3 years CM experience, a bachelor’s degree, and working knowledge of ITSM principles and ServiceNow.

Qualifications

• Active DoD Secret security clearance.
• 1–3 years of CM or related IT experience.
• Bachelor's degree or equivalent.
• Basic ITSM principles understanding.
• Experience with ServiceNow or similar ITSM tools.
• Solid networking concepts knowledge.
• Strong communication and problem-solving abilities.
• Ability to work independently and in a team.
• Experience with Microsoft Office Suite.

Responsibilities

• Maintain configuration management plans and change management processes.
• Ensure proper documentation and approvals for changes.
• Conduct audits, identify discrepancies, and prepare reports.

Skills

Communication skills

Interpersonal skills

Attention to detail

Team collaboration

Independent work

Education

Bachelor's degree

Tools

ServiceNow

Microsoft Office Suite

Job description

Leidos in Illinois is seeking a Configuration Management Analyst to support the Defense Information System Network operations and sustainment. You will maintain CM plans, support change management, and ensure proper documentation and approvals within the DODIN framework.

The role requires a DoD Secret clearance, 1–3 years CM experience, a bachelor’s degree, and working knowledge of ITSM principles and ServiceNow.