Disaster Restoration Production Lead

SERVPRO Team Cox; Charlotte (NC); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Dental insurance

Job summary

SERVPRO of NW Charlotte is seeking a dedicated Crew Chief to manage restoration projects from start to finish. You will lead crews, coordinate on-site tasks, and ensure safety and quality while maintaining excellent customer communication.

Applicants should have a high school diploma and IICRC certification preferred, with willingness to travel locally. The role offers a competitive pay rate and opportunities for growth within the SERVPRO network.

Qualifications

• Clear written and verbal communication skills.
• Experience in cleaning/restoration preferred.
• Ability to supervise a team and coordinate tasks.

Responsibilities

• Explain processes and answer customer questions as needed.
• Monitor and respond to customer needs to ensure satisfaction.
• Supervise Production Technicians and coordinate their activities.
• Perform production processes and ensure quality control.
• Identify hazards and enforce safety procedures on site.
• Manage job files and control project costs.

Skills

Communication

Customer service

Leadership

Education

High School diploma/GED

IICRC certification

Job description

SERVPRO of NW Charlotte is seeking a dedicated Crew Chief to manage restoration projects from start to finish. You will lead crews, coordinate on-site tasks, and ensure safety and quality while maintaining excellent customer communication.

Applicants should have a high school diploma and IICRC certification preferred, with willingness to travel locally. The role offers a competitive pay rate and opportunities for growth within the SERVPRO network.