Restoration Crew Lead: Growth & Training

SERVPRO Team Cowell; Menomonee Falls (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Health, Dental, and Vision Insurance

401(k) matching

Training & development

Paid time off

Free uniforms

Career growth opportunities

Company events

Job summary

Servpro of Milwaukee North seeks a Restoration Crew Supervisor to coordinate restoration projects, supervise technicians, and ensure safety and quality on site. You will manage materials, document job progress, and maintain strong client relationships throughout jobs.

Ideal candidates have a high school diploma or GED, and 1+ year experience in cleaning/restoration; IICRC certification is a plus. This role includes hands-on leadership and a path for career growth within the SERVPRO network.

Qualifications

• Valid driver's license required.
• 1+ year experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction.
• Supervise restoration technicians and communicate expectations.
• Document a detailed job file to support services provided.
• Manage labor and consumables on assigned projects.
• Communicate progress and issues to project manager and office.

Skills

Team supervision

Quality control

Communication

Customer service

Education

High school diploma/GED

IICRC certification

Job description

Servpro of Milwaukee North seeks a Restoration Crew Supervisor to coordinate restoration projects, supervise technicians, and ensure safety and quality on site. You will manage materials, document job progress, and maintain strong client relationships throughout jobs.

Ideal candidates have a high school diploma or GED, and 1+ year experience in cleaning/restoration; IICRC certification is a plus. This role includes hands-on leadership and a path for career growth within the SERVPRO network.