Disaster Relief Beneficiary Services Coordinator

Samaritan's Purse; North Wilkesboro (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

On-site Medical Clinic

Medical, prescription, dental & vision

401(k) retirement savings plan

Paid holidays

Vacation and sick days

Job summary

Samaritan's Purse seeks a Beneficiary Service Coordinator for the North American Disaster Relief team in North Wilkesboro, NC. You will identify candidates, interview applicants, and maintain confidential documentation throughout the aid process.

You will travel to field locations, assist with case management, and handle calls from homeowners seeking rebuilding assistance, all while upholding the organization’s faith-based mission.

Qualifications

• Associate degree or equivalent with 2–3 years related experience and/or training, or equivalent
• Intermediate technology skills
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Highly effective communication and written skills
• Ability to adapt quickly to change
• Well organized with excellent attention to detail
• Proven ability in active listening and critical thinking
• Ability to identify with and understand another person's experience or point of view
• Twelve credit hours of college-level Biblical Studies preferred, not required

Responsibilities

• Maintain a personal, active relationship with Jesus Christ and be a consistent witness for Jesus Christ
• Work with NADR beneficiaries to identify best-matched candidates based on need, eligibility and other program criteria; interview applicants and gather background information
• Maintain proper documentation and tracking to ensure successful completion of each project; keep detailed files of beneficiaries' needed documentation with confidentiality
• Communicate and minister to beneficiaries, keeping them informed during the application process and assisting in their requests
• Travel to field locations to assist with Case Management for Short-Term Needs Programs as needed
• Take inbound/outbound calls to serve homeowners affected by disaster needing assistance with rebuilding their homes
• Other duties as assigned

Skills

Associates degree

Tech literacy

Time management

Communication skills

Adaptability

Attention to detail

Active listening

Empathy

Biblical studies (preferred)

Education

Associate degree or equivalent

Biblical Studies (12 credit hours) preferred

Job description

Samaritan's Purse seeks a Beneficiary Service Coordinator for the North American Disaster Relief team in North Wilkesboro, NC. You will identify candidates, interview applicants, and maintain confidential documentation throughout the aid process.

You will travel to field locations, assist with case management, and handle calls from homeowners seeking rebuilding assistance, all while upholding the organization’s faith-based mission.