Operations Specialist

Samaritan's Purse; North Wilkesboro (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, prescription, dental & vision

Flexible Spending Account

Disability insurance

Family medical leave

Term Life Insurance

401(k) retirement plan

10 paid holidays

12 vacation/personal days

10 sick days

Job summary

Samaritan's Purse is seeking an Operations Specialist to coordinate disaster relief activities across the United States from North Wilkesboro, NC. You will monitor forecasts, participate in planning, and support dispersed teams to ensure informed, timely decisions and continuous improvement.

Requirements include a Bachelor's degree in emergency management or related field and at least 2 years of operational disaster relief experience, plus strong communication and data skills.

Qualifications

• Bachelor's degree in emergency management or related field with two years of operational experience.
• Strong written and verbal communication skills.
• Highly detail-oriented with ability to multitask.
• Data collection, analysis, reporting and visualization understanding.

Responsibilities

• Coordinate disaster relief operations across geographically dispersed locations and across all response phases.
• Gather, compile, and deliver timely situation updates and operational reports to department leadership.
• Monitor weather forecasts and emerging needs to support proactive planning and crisis action planning.
• Participate in after-action reviews to identify lessons learned.
• Maintain and improve operations-center tools, systems, and reporting processes.
• Perform other duties as assigned.

Skills

Strong written and verbal comms

Detail-oriented and organized

Self-starter with adaptability

Data collection, analysis, reporting,?

Work independently with creativity

Flexibility and teamwork

Multitasking in dynamic environments

Education

Bachelor's Degree in Emergency Management or related field

Tools

Microsoft Office Suite

Job description

Operations Specialist

Location: North Wilkesboro, NC, United States

Job ID: 17337 • Date Posted: May 26, 2026

Samaritan's Purse is seeking an Operations Specialist to join our team in North Wilkesboro, NC. In this role you will coordinate disaster relief activities across the United States, maintain situational awareness of forecasts, emerging incidents, and operational status to enable timely, informed decision‑making. The Specialist will support geographically dispersed teams during current response and future planning, ensuring effective communication, operational coordination, and continuous improvement.

Check out why people love serving with Samaritans Purse: https://bit.ly/2F8Nom5

Responsibilities

• Maintain a personal relationship with Jesus Christ and be an effective witness for Him.
• Monitor and coordinate ongoing disaster relief operations across geographically dispersed locations and all phases of response to support alignment across the organization.
• Gather, compile, and deliver timely situation updates and operational reports to support informed decision‑making by department leadership. Maintain continuous awareness of deployments, operational status and readiness.
• Monitor weather forecasts, ongoing events, and emerging needs across the United States to support proactive and anticipatory planning, including crisis action planning for short‑notice or no‑notice events and deliberate planning for pre‑planned activities.
• Participate in after‑action reviews to identify lessons learned.
• Maintain and improve operations‑center tools, systems, and reporting processes to increase effectiveness and efficiency.
• Perform other duties as assigned.

Qualifications & Experience

• Bachelors Degree from four‑year college or university in emergency management or related field and two (2) years of operational experience in emergency management, disaster relief or similar role; or equivalent education and experience.
• Strong written and verbal communication.
• Highly detail‑oriented and organized with the ability to multitask.
• Self‑starter with willingness to adapt to changing demands.
• Computer fluency, including proficiency with Microsoft Office Suite.
• Able to define problems, collect data, establish facts, and make valid recommendations.
• Able to work creatively and independently.
• Understanding of data collection, analysis, reporting and visualization.
• Flexibility, adaptability, readiness and ability to work with a diverse team.
• Twelve credit hours of college‑level Biblical Studies preferred, not required.

Benefits

• Medical, prescription, dental & vision insurance.
• Flexible Spending Account (FSA).
• Long‑term and Short‑term disability insurance.
• Paid Family Medical Leave.
• Term Life Insurance.
• 401(k) retirement savings plan.
• 10 paid holidays.
• 12 vacation/personal days.
• 10 sick days.

Language Requirement: Fluency in English.

Type: Full‑time.