Disaster Relief Beneficiary Service Coordinator

Samaritan's Purse; North Wilkesboro (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

On-site Medical Clinic

Medical, prescription, dental & vision

401(k) retirement savings plan

Paid holidays

Vacation and sick days

Job summary

Samaritan's Purse seeks a Beneficiary Service Coordinator for the North American Disaster Relief team in North Wilkesboro, NC. You will identify candidates, interview applicants, and maintain confidential documentation throughout the aid process.

You will travel to field locations, assist with case management, and handle calls from homeowners seeking rebuilding assistance, all while upholding the organization’s faith-based mission.

Qualifications

• Associate degree or equivalent with 2–3 years related experience and/or training, or equivalent
• Intermediate technology skills
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Highly effective communication and written skills
• Ability to adapt quickly to change
• Well organized with excellent attention to detail
• Proven ability in active listening and critical thinking
• Ability to identify with and understand another person's experience or point of view
• Twelve credit hours of college-level Biblical Studies preferred, not required

Responsibilities

• Maintain a personal, active relationship with Jesus Christ and be a consistent witness for Jesus Christ
• Work with NADR beneficiaries to identify best-matched candidates based on need, eligibility and other program criteria; interview applicants and gather background information
• Maintain proper documentation and tracking to ensure successful completion of each project; keep detailed files of beneficiaries' needed documentation with confidentiality
• Communicate and minister to beneficiaries, keeping them informed during the application process and assisting in their requests
• Travel to field locations to assist with Case Management for Short-Term Needs Programs as needed
• Take inbound/outbound calls to serve homeowners affected by disaster needing assistance with rebuilding their homes
• Other duties as assigned

Skills

Associates degree

Tech literacy

Time management

Communication skills

Adaptability

Attention to detail

Active listening

Empathy

Biblical studies (preferred)

Education

Associate degree or equivalent

Biblical Studies (12 credit hours) preferred

Job description

Location: North Wilkesboro, NC, United States

Job ID: 16936

Date Posted: Aug 14, 2026

Get Involved!

What do we believe?

Demonstrate Biblical Integrity

At Samaritan's Purse, the Gospel is the center of all we do! We start each day with a time of devotions and prayer for each other, our staff, and volunteers who serve around the world. As a faith-driven organization, our Statement of Faith shapes every aspect of our global work.

Please take time to review the following link as you consider working with us: https://www.samaritanspurse.org/our-ministry/statement-of-faith/

What is the opportunity?

Respond with Compassionate Action

We are seeking a Beneficiary Service Coordinator to join our North American Disaster Relief team in North Wilkesboro, NC. Through humanitarian work, the goal and purpose of Samaritan's Purse are to help people in Jesus' name and share the Gospel of Jesus Christ.

In the role of Beneficiary Service Coordinator, you will have the opportunity to:

• Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Work with potential NADR beneficiaries to identify best-matched candidates based on need, eligibility and other program criteria. Interview applicants and gather pertinent background information including financial history.
• Maintain proper documentation and tracking to ensure successful completion of each project. Keep detailed files of each beneficiarys needed documentation, ensuring the data is kept strictly confidential.
• Communicate and minister to beneficiaries, keeping them informed during the application process and assisting in their requests.
• Travel to field locations to assist with Case Management for Short-Term Needs Programs as needed.
• Take inbound/makes outbound phone calls to serve homeowners affected by disaster, needing assistance with rebuilding their homes, and assisting with overflow calls as needed.
• Other duties as assigned

What are the qualifications?

Serve with Excellence

As a qualified candidate, you will have the following skills and experience:

• Associates degree (A.A.) or equivalent from two-year college or technical school; and two (2) to three (3) years related experience and/or training; or equivalent combination of education and experience.
• Intermediate technology skills.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.
• Highly effective communication and written skills.
• Ability to adapt quickly to change.
• Well organized with excellent attention to detail.
• Proven ability in active listening and critical thinking.
• Ability to identify with and understand another persons experience or point of view.
• Ability to recognize, analyze, and solve problems.
• Twelve credit hours of college-level Biblical Studies preferred, not required

What are the benefits?

Walk in Bold Faith

Samaritan's Purse is proud to offer a competitive benefits package, including:

• On-site Medical Clinic (staff and dependents)
• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days

Type: Full Time

Department: North American Disaster Relief

Location: North Wilkesboro, NC

Language Requirement: Bilingual in Spanish preferred not required

Travel: Up to 30 days of travel per year

New Applicants > Returning Applicant

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Location: North Wilkesboro, NC, United States

Date Posted: Aug 14, 2026