Disaster-Ready 911 Dispatcher - Calm Under Pressure

911 Emergency Communications; North Garden (VA); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

911 Emergency Communications in North Garden, VA seeks dedicated dispatchers to connect callers with police, fire, and EMS. You may receive emergency and nonemergency calls, gather essential information, confirm incident locations, and relay accurate updates while juggling multiple communication channels.

Candidates typically hold a high school diploma, may have entry-level background, and should possess typing accuracy, active listening, clear speech, and strong organization under pressure.

Formación

• High school diploma or recognized equivalency; some agencies recruit entry-level.
• Typing accuracy and fast input skills are beneficial.
• Ability to organize information under pressure and follow procedures.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Conocimientos

Calm communication

Active listening

Multitasking

Accurate typing

Clear speech

Information organization

Educación

High school diploma or equivalent

Herramientas

CAD systems

Radio communications gear

Descripción del empleo

911 Emergency Communications in North Garden, VA seeks dedicated dispatchers to connect callers with police, fire, and EMS. You may receive emergency and nonemergency calls, gather essential information, confirm incident locations, and relay accurate updates while juggling multiple communication channels.

Candidates typically hold a high school diploma, may have entry-level background, and should possess typing accuracy, active listening, clear speech, and strong organization under pressure.