Disaster Case Manager

Lemoine Company; Baton Rouge (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

LEMOINE is hiring Disaster Case Managers to support disaster case management for individuals and families affected by Tropical Storm Arthur in Louisiana. The Lead Disaster Case Manager serves as the team’s senior caseworker and mentor, and the case manager works directly with clients to assess needs, develop recovery plans, and connect them with available resources.

Frequent travel is required within the parish; you will use your own vehicle with mileage reimbursement.

Qualifications

• Bachelor's degree in social work, human services, counseling or related field, or 2+ years in case management.
• Knowledge of FEMA Individual Assistance and other aid programs preferred.
• Ability to protect privacy and handle sensitive information.

Responsibilities

• Manage an assigned caseload from intake to case closure.
• Meet clients in homes, community sites, or service locations to assess needs.
• Develop survivor-driven recovery plans and coordinate referrals.
• Follow up to ensure clients receive appropriate assistance.
• Assist with FEMA and other documentation; explain available programs.
• Present cases to recovery groups as needed.
• Document all case activity accurately in the management system.
• Participate in reviews and address documentation issues.
• Escalate complex cases to Lead Disaster Case Manager.
• Ensure privacy, PII, and confidentiality requirements are followed.

Skills

Case management

Disaster response

Client assessments

Documentation

Travel required

Bilingual

Education

Bachelor's degree in social work or related field

Job description

Baton Rouge, United States | Posted on 10/21/2026

Summary

LEMOINE is hiring Disaster Case Managers to support Disaster Case Management services for individuals and families impacted by Tropical Storm Arthur in Louisiana. The Lead Disaster Case Manager serves as the team's senior caseworker and mentor. The case manager reports to the Lead Disaster Case Manager and works directly with clients to assess their needs, build a recovery plan, and connect them with available resources.

Location

Louisiana including but not limited to Avoyelles Parish and surrounding areas

Travel

Frequent travel is required (75%-90%). This role involves daily travel within the assigned parish. You will use your own vehicle and mileage will be reimbursed.

Duties and Responsibilities

• Manage an assigned caseload from intake to case closure.
  
• Meet with clients in their homes, in the community, or at service sites to complete needs assessments and unmet-needs assessments.
  
• Work with clients to develop recovery plans built around their goals and priorities.
  
• Make referrals to local agencies, community partners, and assistance programs, and follow up to confirm clients received appropriate assistance.
  
• Assist clients with understanding available assistance, including FEMA Individual Assistance and other needs assistance, as well as gathering required documentation.
  
• Present cases to long-term recovery groups or unmet-needs committees as needed.
  
• Document all case activity accurately and on time in the case management system.
  
• Participate in case reviews and correct documentation issues identified by the Lead Disaster Case Manager or QA staff.
  
• Bring complex or escalated cases to the Lead Disaster Case Manager as needed.
  
• Ensure to follow all privacy, PII, and confidentiality requirements.
  
• Performs other job-related duties as assigned.

Qualifications, Knowledge, Skills and Abilities

A Bachelor's degree in social work, human services, counseling, a related field or a minimum of two years in case management experience, human-services experience, and disaster or crisis case management experience is required. The ability to conduct assessments, develop survivor-driven recovery plans, coordinate referrals, and document cases accssurately will protecting PII is required.

• Knowledge of FEMA Individual Assistance and other needs assistance programs is highly preferred.
  
• Completion of Privacy Act and Confidentiality Training is highly preferred.
  
• A valid driver's license, reliable transportation and valid auto insurance are required.
  
• Ability to travel daily within the assigned parish(es) is required.
  
• Must be able to pass a background check and a motor vehicle record check.
  
• Bilingual fluency in Spanish, French, Haitian Creole or other languages is highly preferred.
  

ABOUT US

LEMOINE is a Great Place to WorkCertified Company. We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal, state, and local governments.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status or disability status.

ABOUT US

LEMOINE is aGreat Place to Work Certified Company. From the office to the jobsite, our team is comprised of smart, ambitious, motivated, and fun professionals. Join us in the pursuit of excellence.

LEMOINE isan equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.