Disaster Case Management Lead - Field Travel

The Lemoine Company

Baton Rouge (LA)

On-site

USD 65,000 - 90,000

Full time

8 days ago

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Job summary

LEMOINE is hiring a Disaster Case Management Supervisor to support Disaster Case Management services for individuals and families impacted by Tropical Storm Arthur in Louisiana. The role will lead a disaster case management team by reviewing case files for quality and compliance, ensuring clients receive timely, accurate assistance with their applications.

The position requires a Bachelor's degree in social work or related field, at least five years in case management with two years in a

Qualifications

Bachelor's degree in social work, human services, or related field is required.
Five years in case management experience, including two years in a supervisory role.
Knowledge in disaster recovery planning, quality assurance, unment-needs assessments, and confidentiality requirements.

Responsibilities

Supervise a team of Disaster Case Managers and a Lead Disaster Case Manager, including scheduling, caseload assignment, and performance management.
Review case files for accuracy, completeness, and compliance with program requirements.
Approve client recovery plans and unmet-needs assessments.
Collaborate with Lead Disaster Case Manager on complex cases and make final decisions as needed.
Address quality issues and track corrective actions through completion.
Provide caseload and progress information for program reporting.
Coordinate with GOHSEP, FEMA, local agencies, and partners to connect households with resources.
Ensure privacy and confidentiality requirements are followed.
Oversee onboarding and training of case managers on procedures and documentation standards.