Disability Records & Compliance Manager

MRO Corporation; Nashville (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Job summary

MRO Corporation in Nashville, TN is seeking a Disability Account Manager to manage and release protected health information for multiple healthcare facilities. You will evaluate records to complete disability paperwork, serving as the direct contact for patients and facilities, while ensuring documentation meets HIPAA/HITECH requirements.

Responsibilities include verifying forms, coordinating with patients, and maintaining accurate disclosures.

Qualifications

• Thorough and detail-oriented with strong organizational skills.
• Professional demeanor and customer-oriented disposition.
• Excellent communication and multitasking abilities.
• Demonstrate confidentiality and discretion in handling PHI.
• Ability to interpret HIPAA/Privacy guidelines.

Responsibilities

• Act as a main contact for communicating and collaborating with assigned accounts.
• Review and verify FMLA and Disability forms for validity and HIPAA compliance.
• Verify patient information in EMR systems using identifiers for correct scope.
• Confirm request details and request additional documentation.
• Pull and complete forms accurately per policies and regulations.
• Follow and perform workflows for assigned accounts.
• Provide and log detailed information on each form processed.
• Maintain an accurate accounting of disclosures for all activities.
• Deliver world-class customer service while protecting patient privacy.
• Handle high call volumes with professionalism.
• Maintain production/quality goals and manage turnaround times.
• Report to the Director of Disability as necessary.

Skills

Detail-oriented

Professional demeanor

Communication skills

Reliability

HIPAA understanding

Education

High School Diploma or equivalent

Job description

MRO Corporation in Nashville, TN is seeking a Disability Account Manager to manage and release protected health information for multiple healthcare facilities. You will evaluate records to complete disability paperwork, serving as the direct contact for patients and facilities, while ensuring documentation meets HIPAA/HITECH requirements.

Responsibilities include verifying forms, coordinating with patients, and maintaining accurate disclosures.