Disability Records & Compliance Analyst

MRO; Nashville (TN); Sur place; USD 22 000 - 30 000; Temps partiel

Résumé du poste

MRO Clinics seeks a Disability Quality Analyst in Nashville, TN to review, process, and release medical records in multiple mediums while ensuring HIPAA compliance. You will assist the ROI Account Manager and report to the Director of Operations.

Responsibilities include invoicing, record review for accuracy, data logging, and maintaining disclosures. The role emphasizes customer service and privacy in a high-volume setting.

Qualifications

• Thorough and detail-oriented.
• Professional demeanor.
• Customer oriented disposition.
• Demonstrate excellent communication skills.
• Proven consistent dependability and attendance.
• Confidentiality and discretion is required.
• Ability to conduct and interpret HIPAA/Privacy Guidelines.
• Solid organizational skills, including multitasking and time-management.
• The flexibility to adapt to frequent changes in the industry and office.
• High School Diploma or equivalent required.

Responsabilités

• Creating invoices for disability/FMLA forms in accordance with MRO Clinics policies/procedures.
• Reviewing records pulled by the Disability Account Manager/Form Specialist to ensure accuracy and compliance with MRO Clinics policies/procedures as well as state/federal regulations.
• Providing and logging detailed and accurate information on each file/chart processed in accordance with MRO Clinics policies/procedures
• Updating and maintaining an accurate Accounting of Disclosures for all activities and processes associated with disability/FMLA form requests.
• Applying accurate data to charts processed in accordance with MRO Clinics policies/procedures, when necessary.
• Contacting patients/requesters to collect payment on pending disability/FMLA forms.
• Assigning forms to be completed to Disability Account Managers/Form Specialists, as necessary.
• Providing world-class customer service to patients and clients while ensuring patient privacy.
• Handling high call volumes while maintaining a high level of service and professionalism.
• Maintaining all established production/quality goals, while managing assigned accounts within MRO Clinics established turn-around time.
• Reports to the Director of Operations as necessary.]

Connaissances

Detail-oriented

Professional demeanor

Customer service

Excellent communication

Confidentiality

HIPAA knowledge

Multitasking

Formation

High School Diploma or equivalent

Description du poste

MRO Clinics seeks a Disability Quality Analyst in Nashville, TN to review, process, and release medical records in multiple mediums while ensuring HIPAA compliance. You will assist the ROI Account Manager and report to the Director of Operations.

Responsibilities include invoicing, record review for accuracy, data logging, and maintaining disclosures. The role emphasizes customer service and privacy in a high-volume setting.