Disability Leave Specialist Associate

Hive + Co; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Hive + Co in Columbus, OH is seeking a contractor for a Disability Leave Specialist Associate to initiate absence management processes and provide department administrative support.

The role requires handling case workflows, communicating with employees, and documenting activities while maintaining confidentiality and regulatory compliance.

Qualifications

• Bachelor’s degree in a relevant field or equivalent education/experience.
• Experience in medical terminology, case management, or HR preferred but not required.
• Strong written and verbal communication skills.
• Ability to learn new programs/databases quickly; proficiency with Word, Excel, PowerPoint.
• Organizational and analytic/problem solving skills.
• Prioritization skills.

Responsibilities

• Follow predefined absence management case workflows within the absence management database.
• Communicate with employee via phone and e-mail to obtain additional information regarding their absence request.
• Prepare absence case notes to document case activities in compliance with standard practices and regulations.
• Provide initial troubleshooting support for employees entering absence management cases; create cases as needed.
• Manage Integrated Disability Recovery Center mail and case communications.
• Process invoices and reimbursements in client AP systems.
• Monitor and respond to voicemail and e-mail boxes for the center.
• Maintain confidential employee records and personal identifiable information.

Skills

Communication skills

Organizational skills

Analytical / problem solving

Prioritization

Education

Bachelor’s degree in business administration, HR management, or related field

Tools

Word

Excel

PowerPoint

Job description

A contractor is needed in Columbus, Ohio for the role of Disability Leave Specialist Associate, who will initiate absence management database processes through utilization of integrated disability management protocols while providing department administrative support.

ESSENTIAL JOB FUNCTIONS AND TASKS:

• Follow pre-defined absence management case workflows within the absence management database to classify absence management cases for further work by Integrated Disability Specialists.
• Communicate with employee via phone and e-mail to obtain additional information regarding their absence request.
• Prepare absence case notes to document case activities in compliance with standard practices and regulations.
• Provide initial troubleshooting support for employees who are having difficulty in entering an absence management case into the database. Create absence management cases within the absence management database for supervisors or employees who may be unable to do so.
• Manage all Integrated Disability Recovery Center incoming and outgoing hard copy mail including case management communications prepared by Integrated Disability Specialists
• Work within client’s Accounts Payable systems to process invoices from vendors, reimbursements issued to employees or membership dues.
• Monitor and respond to calls left on the Integrated Disability Recovery Center group voicemail and e-mail boxes.
• Maintain confidential employee records and personal identifiable information.

MINIMUM REQUIREMENTS:

• Bachelor’s degree in business administration, human resources management, industrial management, health care administration, psychology, or equivalent education and/or experience.
• Experience in medical terminology, case management, or human resource management preferred but no prior work experience required.
• Strong written and verbal communication skills. Must be able to effectively communicate with all levels within the organization. Strong conflict resolution skills desired.
• Strong computer skills with the ability to learn new programs/databases quickly. Competency using Word, Excel and PowerPoint.
• Organizational and analytic/problem solving skills.
• Prioritization skills.

Reference:1064687

Worried that you don’t meet every single requirement listed in the job ad? Studies have shown that individuals from marginalized groups are less likely to apply to jobs unless they meet every single qualification. Hive + Co. is dedicated to building a diverse, inclusive and representative workplace, so if you’re excited about this role, but worried that you don’t meet every requirement, we encourage you to apply anyways. We’d love to get to know you.