Workplace Accommodation Case Manager (Provisional)

OhioHealth; Columbus (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

OhioHealth is seeking a Workplace Accommodation Case Manager to oversee ADA accommodations, including evaluating leave as an accommodation and job placement for associates unable to return due to illness or injury. The role provides expert consultation on ADA, Leave of Absence and FMLA cases to internal and external counsel.

The position emphasizes interactive process, collaboration with Talent Acquisition, HR, and health clinics, and ensuring accommodation effectiveness for associates.

Qualifications

• Bachelor's Degree in Business, Human Resources, rehabilitation, or related field.
• 7 years of experience managing ADA reasonable accommodation and interactive process.
• Strong communication skills with knowledge of medical terminology, claim management, and ADA/FMLA regulations.

Responsibilities

• Assess needs of associates requesting at-work accommodations including intermittent leave as an accommodation and following the Interactive Process to determine feasibility.
• Provide job placement assistance to associates with disabilities who cannot perform essential functions.
• Provide documentation and testimony for ADA, FEHA or FMLA matters and collaborate with outside counsel as needed.
• Support adherence to Disabilities and Reasonable Accommodation Policy and coordinate with managers, HR, health clinics, and leaders.

Skills

Communication skills

Medical terminology

Claim management

ADA/FMLA regulations

Education

Bachelor's degree

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.

Job Description Summary

A Workplace Accommodation Case Manager assists with all aspects of ADA accommodations for OhioHealth associates including evaluating leave as an accommodation, at work accommodations, intermittent leave as an accommodation, and job placement for those associates unable to return to their jobs due to restrictions related to an illness or injury. Position is responsible for providing expert consultation on ADA reasonable accommodation, Leave of absence and FML cases to internal and external legal counsel.

Responsibilities And Duties

40%

Assess needs of associates requesting an at work accommodation including intermittent leave as an accommodation.

Follow the Disabilities and Reasonable Accommodation Policy.

Responsible for creating an inviting atmosphere for an associate with a disability to feel supported in requesting a reasonable accommodation.

Must be able to follow the "Interactive Process" to determine the accommodation needs of the associate and OhioHealth's ability to provide and effective accommodation.

May need to work with manager; health care provider; Human Resource, Associate Relations representative.

Research accommodation options to find options and if needed work with purchasing to obtain equipment item.

Provide follow up to associate to determine accommodation is effective.

Provides case management services to associates during accommodation process.

Assess needs of new hires requesting an accommodation prior to hire.

Determine if associate is qualified and what accommodations can be provided that will allow them to perform all essential functions of the new position by working through the interactive process.

Work with Talent Acquisition, Human Resource, Associate Health clinics and leaders.

40%

Provide job placement assistance to associates with disabilities who are unable to perform the essential functions of their own position due to restrictions.

Receive referrals for job placement from Disability Case Managers for associates who no longer can perform their job due to their permanent restrictions.

Assess the associate for job readiness; interest inventory; resume writing and restrictions.

Partner with the associate to identify positions they may be qualified.

Networks with managers on open positions for associates.

Coordinates job coaching and job trials for candidates as appropriate.

Provides case management services to associates during job placement process.

10%

Responsible for providing documentation and testimony if requested on any legal charges related to ADA or FMLA.

Works with outside counsel on EEOC charges related to ADA and FMLA.

Gathers all documents related to the case and provides to counsel.

Available to counsel for depositions.

Provides expert testimony related to charges.

10%

Assists with complex ADA, leave of absence and FMLA requests a. Acts as the ADA and FMLA subject matter expert.

Responsible for providing opinion on complex cases including contacting the associate for clarification.

The major duties, responsibilities and essential functions listed above are not intended to be all-inclusive of the duties, responsibilities, and essential functions to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor.

Minimum Qualifications

Bachelor's Degree (Required)

Additional Job Description

SPECIALIZED KNOWLEDGE

• Bachelor's degree: Field of Study: Business, Human Resources, rehabilitation, or other related field.
• 7 Years of experience managing ADA reasonable accommodation and interactive process.
• Strong Communication skills: knowledge of medical terminology, claim management experience, knowledge of ADA and Federal FMLA regulations.

Work Shift

Day

Scheduled Weekly Hours

40

Department

Workplace Accommodations

Join us!

• if your passion is to work in a caring environment
• if you believe that learning is a life-long process
• if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment