DISABILITY EVALUATION SERVICES ADMINISTRATOR I

California Department of Social Services; Los Angeles (CA); Hybrid; USD 86,000 - 107,000; Full time

Job summary

California Department of Social Services seeks a Team Manager in Los Angeles County to lead a diverse team of Disability Evaluation Analysts, Medical Consultants, and support staff. The role involves directing complex disability adjudication processes for Social Security, SSI, and Medi‑Cal programs, and ensuring quality, workload balance, and policy compliance.

The position requires a background investigation and submission of an SOQ.

Qualifications

• Background investigation will be cleared prior to hire.
• SOQ (Statement of Qualifications) must be submitted with your application.

Responsibilities

• Plan, organize, and direct the activities and workload of a team of Disability Evaluation Analysts, Medical Consultants and staff.
• Coordinate team production quality and workflow decisions.
• Model and apply CDSS Management Competencies in daily leadership duties.

Job description

Position Details

Job Code #: JC-535470

Position #(s): 800-914-8424-019

Working Title: TEAM MANAGER

Classification: DISABILITY EVALUATION SERVICES ADMINISTRATOR I

$7,172.00 - $8,910.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Los Angeles County

Telework: Hybrid

Job Type: 12 Month Limited Term - Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging.

We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement

We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment

We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.

Quality Services

We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes

We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description And Duties

Under the direction of the Case Adjudication Bureau Chief (CABC) (DESA II) or State Programs Branch Chief, the Team Manager (TM) plans, organizes and directs the activities and workload of a team comprised of Disability Evaluation Analysts (DEAs), Medical Consultants (MCs) and support staff, engaged in the adjudication of disability claims for benefits under the Social Security, Supplemental Security Income, and/or Medi-Cal programs. Cases are of a highly complex nature and require a working understanding of the disability program’s policies and regulations. The incumbent coordinates the quantity and quality of team production and participates in the decision-making process regarding team endeavors related to the team's quality, workflow, and production. The TM is expected to model Management Competencies in this position. Management Competencies are skills, knowledge, and abilities, which have been identified for successful performance in CDSS managers. The emphasis at this first-level of management is on human and technical skills.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please Note:

A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Statement of Qualifications SOQ

A Statement of Qualifications (SOQ) must be submitted with the Application/Standard Form 678.

This position requires Federal fingerprint clearance and background check. Criminal record checks of prospective full-time or part-time CDSS, Disability Determination Service Division (DDSD) personnel will be conducted. Applicants for this position will be required to submit fingerprints for Federal processing. Federal clearance is a condition of employment for this position. (Homeland Security Presidential Directive 12) Subject to Federal hiring authority. All applicants will be screened and the most qualified will be interviewed.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.