Disability Claims Trainer & Onboarding Lead (Remote)

Dane Street; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k with company match

Apple equipment and media stipend for

Job summary

Dane Street seeks a dedicated Trainer to drive onboarding, ongoing staff development, and quality assurance across the operations team. You will build structured onboarding agendas, manage LMS curricula, and deliver targeted instruction to accelerate ramp time while upholding client expectations and business integrity.

You will also partner with operational leadership to perform audits, analyze trends, and implement remediation through learning initiatives that elevate performance and sustain

Qualifications

• Disability claims experience (STD/LTD, emphasis on LTD).
• LTC claims experience preferred.
• Carrier experience with UNUM, LFG, MetLife, NYLGBS.

Responsibilities

• New Hire Onboarding: prepare training agendas, coordinate IT setup calls, conduct 30/60/90 day check-ins.
• Continuous Skill Development: deliver trainings, maintain LMS catalog including video and static materials.
• Operational Quality Assurance: conduct audits, summarize findings, support operational initiatives and corrective actions.
• Other duties as assigned.

Skills

Disability claims experience

SHRM/HRIS knowledge

Job description

Dane Street seeks a dedicated Trainer to drive onboarding, ongoing staff development, and quality assurance across the operations team. You will build structured onboarding agendas, manage LMS curricula, and deliver targeted instruction to accelerate ramp time while upholding client expectations and business integrity.

You will also partner with operational leadership to perform audits, analyze trends, and implement remediation through learning initiatives that elevate performance and sustain