Disability Claims Operations Lead - Remote

Dane Street; Washington (District of Columbia); Remote; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with match

Paid time off

Remote workspace stipend

Apple equipment

Job summary

Dane Street is seeking a Disability Operations Supervisor to lead the day-to-day Disability claims team, ensuring high-quality service, regulatory compliance, and KPI achievement.

The role oversees analysts, provides guidance and training, and supports career development while collaborating with other departments to improve processes; remote work setup is supported with equipment stipend.

Qualifications

• Leadership skills with experience guiding a disability claims team.
• Ability to analyze data, solve problems, and make decisions.
• Experience in a healthcare/insurance setting preferred; disability claims knowledge is a plus.

Responsibilities

• Supervise daily operations of the disability claims team to ensure efficient workflow and quality outcomes.
• Oversight of scheduling, quality assurance, and admin functions, ensuring intakes are addressed promptly.
• Train, mentor, and develop team members to achieve goals.
• Drive client satisfaction by addressing all inquiries and communications timely.

Skills

Leadership

Team management

Communication

Data analysis

Problem solving

Education

Associate's or Bachelor's degree

Job description

Dane Street is seeking a Disability Operations Supervisor to lead the day-to-day Disability claims team, ensuring high-quality service, regulatory compliance, and KPI achievement.

The role oversees analysts, provides guidance and training, and supports career development while collaborating with other departments to improve processes; remote work setup is supported with equipment stipend.