Disability Claims Specialist - Hybrid (Chicago)

NADR; Chicago (IL); Hybrid; USD 25,000 - 35,000; Full time

Benefits offered by this job

Hybrid work model

Mentor and manager support

Career development opportunities

Comprehensive benefits package

Training program

Job summary

Sedgwick is seeking a Disability Representative to process claims and determine benefits under disability plans. You will handle payments for workers’ compensation, SSDI, and related offsets while providing timely updates to claimants.

The role requires at least two years of related experience (one year in benefits/claims) and strong communication skills. A hybrid in-office/remote setup in Chicago supports ongoing career growth and mentoring.

Qualifications

• High school diploma or GED required; college preferred.
• Two years of related experience or equivalent combination required; one year of benefits or claims management preferred.
• Excellent oral and written communication; PC literate with Microsoft Office; analytical skills; strong organizational skills; team-oriented; able to meet performance competencies.

Responsibilities

• Makes claim determinations to approve non-complex disability claims or recommends denial to team lead.
• Determines benefits due and processes timely payments and adjustments for workers' comp, SSDI, and other offsets.
• Informs claimants of required documentation, time frames, payment information and claim status by phone, mail or claims system.
• Maintains professional client relationships and refers cases as appropriate to the team lead.

Skills

Excellent oral & written communication

Analytical & interpretive skills

Strong organizational skills

Team-oriented

Meet or exceed performance - CompetENC

Education

High school diploma or GED

College preferred

Tools

Microsoft Office

Job description

Sedgwick is seeking a Disability Representative to process claims and determine benefits under disability plans. You will handle payments for workers’ compensation, SSDI, and related offsets while providing timely updates to claimants.

The role requires at least two years of related experience (one year in benefits/claims) and strong communication skills. A hybrid in-office/remote setup in Chicago supports ongoing career growth and mentoring.