Disability Claims Specialist — Hybrid

NADR; Orlando (FL); Hybrid; USD 25,000 - 35,000; Full time

Benefits offered by this job

Stable in-office and virtual work

Comprehensive training program

Mentor and manager support

Career development and promotionalOppt

Diverse benefits package

Job summary

Sedgwick in Orlando, FL is seeking a Disability Representative to process claims and determine benefits under disability plans, with in-office and hybrid work options to support employees and customers.

The role emphasizes empathy, teamwork, and accurate, timely payments for workers’ compensation, SSDI, and related offsets; ideal candidates bring strong communication, data entry, and problem‑solving skills and will participate in our comprehensive training and mentorship program.

Qualifications

• Education: High school diploma or GED required.
• Strong written and oral communication skills.
• Proficient with Microsoft Office and general computer literacy.
• Typing proficiency required.
• Clerical or customer service experience preferred.

Responsibilities

• Makes claim determinations for non-complex disability claims or recommends denial to team lead.
• Determines benefits due and processes timely payments for workers' compensation and SSDI.
• Advises claimants on required documentation and processing timelines.

Skills

Strong oral and written communication

Office software proficiency

Organizational skills

Typing skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick in Orlando, FL is seeking a Disability Representative to process claims and determine benefits under disability plans, with in-office and hybrid work options to support employees and customers.

The role emphasizes empathy, teamwork, and accurate, timely payments for workers’ compensation, SSDI, and related offsets; ideal candidates bring strong communication, data entry, and problem‑solving skills and will participate in our comprehensive training and mentorship program.