Disability Claims Specialist (Hybrid Work)

NADR; New Albany (OH); Hybrid; USD 25,000 - 35,000; Full time

Benefits offered by this job

Stable in-office and virtual work

Comprehensive training program

Mentor and manager support

Career development opportunities

Diverse benefits package (medical, 401

K, PTO and more

Job summary

Sedgwick is hiring a Disability Representative in the New Albany, OH area to process disability claims, determine benefits due, and ensure timely payments for workers' compensation, SSDI, and other offsets. The role emphasizes empathy, accuracy, and customer service in a collaborative, hybrid work setting.

The position offers comprehensive training, mentorship, career development, and a diverse benefits package, with in-office and virtual options to support work-life balance.

Qualifications

• Education: High school diploma or GED required.
• Skills: Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required.
• PC literate, including Microsoft Office products, Windows environment.
• Must meet minimum typing requirements.
• Experience: Clerical or customer service experience or equivalent combination of education and experience preferred.

Responsibilities

• Makes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
• Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
• Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system.

Skills

Oral & Written Communication

Microsoft Office

Organizational Skills

Typing

Education

High school diploma or GED

Tools

Windows OS

Job description

Sedgwick is hiring a Disability Representative in the New Albany, OH area to process disability claims, determine benefits due, and ensure timely payments for workers' compensation, SSDI, and other offsets. The role emphasizes empathy, accuracy, and customer service in a collaborative, hybrid work setting.

The position offers comprehensive training, mentorship, career development, and a diverse benefits package, with in-office and virtual options to support work-life balance.