Director, Warehouse AI Product Management

GXO Logistics, Inc; Greenwich (CT); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Health insurance (medical)

Dental and Vision insurance

401(k)

Life insurance

Incentive plan

Job summary

GXO Logistics, Inc. is seeking a Director of Product Management – Operational AI to lead the Warehouse AI product portfolio, define strategy, and drive value realization across the global warehouse network.

You will partner with Data Science, Engineering, Deployment, and regional leaders to align goals, develop a scalable operating model, and deliver measurable productivity gains and cost savings through AI-powered solutions.

Qualifications

• Bachelor's degree in a related field or equivalent combination of education and experience.
• 8 years of experience in Product Management, Product Strategy, Digital Product Leadership, or AI/ML-enabled enterprise technology products.
• 3 years of experience leading Product Managers or cross-functional product teams.
• Proven experience launching and scaling technical products with measurable business impact.
• Experience managing products in operational environments such as warehousing, manufacturing, logistics, or similar industries.
• Experience working with AI/ML technologies or data-intensive products.

Responsibilities

• Define and lead the Warehouse AI product vision, portfolio strategy, roadmap, and prioritization framework across AI-powered warehouse optimization products.
• Chair the Warehouse AI Product Board and own portfolio governance, prioritization methodologies, roadmap decisions, investment recommendations, and product lifecycle management.
• Establish and maintain the Product Management operating model, including product discovery, requirements management, roadmap planning, release governance, stakeholder reviews, adoption measurement, and portfolio reporting.
• Lead the development of business cases, product requirements, success metrics, release plans, and value realization strategies for new capabilities, product enhancements, and strategic investments.
• Own the Warehouse AI value realization framework, ensuring products deliver measurable productivity gains, cost savings, operational improvements, adoption outcomes, customer value, and return on investment.
• Build, coach, and develop a high-performing Product Management team focused on Operational AI solutions.
• Partner closely with Data Science and Engineering teams to ensure product strategy, AI/ML capabilities, technical delivery, and business objectives remain aligned.
• Collaborate with deployment teams and regional operations leaders to drive adoption from pilot through enterprise-scale implementation while balancing regional business needs with global standardization objectives.
• Ensure products are designed as scalable, repeatable capabilities that can be deployed consistently across GXO's global warehouse network while appropriately addressing local operational requirements.
• Lead executive-level prioritization discussions and facilitate strategic trade-off decisions across Operations, Technology, Commercial, and regional stakeholders.
• Translate operational challenges into scalable product capabilities and communicate complex AI/ML concepts, product strategies, and business outcomes to technical and non-technical audiences.
• Partner with Commercial and Solutions Design teams to articulate product value, support customer engagements, develop business cases, and ensure Warehouse AI capabilities are effectively incorporated into customer solutions and growth strategies.
• Provide product leadership and strategic input into technology partnerships, third-party solutions, and ecosystem opportunities that strengthen and expand the Warehouse AI portfolio.
• Support customer-facing teams with product value propositions, business cases, deployment success stories, and Warehouse AI solution messaging.
• Travel up to 10-20% as required.

Skills

Product Management

AI/ML

Leadership

Education

Bachelor's degree

Job description

GXO Logistics, Inc. is seeking a Director of Product Management – Operational AI to lead the Warehouse AI product portfolio, define strategy, and drive value realization across the global warehouse network.

You will partner with Data Science, Engineering, Deployment, and regional leaders to align goals, develop a scalable operating model, and deliver measurable productivity gains and cost savings through AI-powered solutions.