Director, Veteran & Military Affairs

Florida International University; Miami (FL); Vor Ort; USD 90.000 - 100.000; Vollzeit

Zusammenfassung

Florida International University seeks a Director of Veteran & Military Affairs to provide strategic leadership and operational oversight for programs serving military-connected students. The role directs benefits administration, student success initiatives, and partnerships to enhance access, achievement, and belonging across FIU.

The position requires a relevant degree and substantial experience with military education benefits, along with strong leadership, collaboration, and compliance

Qualifikationen

• Bachelor's degree in a related field and eight (8) years of related work experience or Master's degree in a related field and six (6) years of related work experience.
• Master's degree in counseling, Social Work, Education, Higher Education, or related area would be preferred.
• Experience working with the military and strong working knowledge of military training and education, and knowledge of military tuition assistance and VA programs.

Aufgaben

• Provides strategic leadership for the Office of Veteran & Military Affairs, establishing long-range goals, priorities, assessment strategies, and initiatives that advance student enrollment, persistence, graduation, career outcomes, and institutional excellence.
• Develops and implements a comprehensive military-connected student success model that integrates onboarding, transition support, success coaching, resource navigation, student engagement, leadership development, and retention initiatives.
• Directs all federal and state military education benefits operations, ensuring accurate and timely certification, processing, reporting, reconciliation, documentation, and compliance with applicable regulations and institutional policies.
• Serves as the institution's primary subject-matter expert and institutional liaison for military education benefits and oversees School Certifying Official (SCO) functions.
• Promotes holistic student development by coordinating programs and services that support academic achievement, personal well-being, financial literacy, resilience, leadership capacity, and sense of belonging among military-connected students.
• Develops and maintains strategic partnerships with academic units, enrollment services, financial aid, disability services, counseling and psychological services, career services, alumni relations, and other university stakeholders.
• Leads institutional efforts to enhance military cultural competency through training, consultation, and professional development programs for faculty, staff, and administrators.

Ausbildung

Bachelor's degree in related field

Master's degree in related field

Jobbeschreibung

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

The Director of Veteran & Military Affairs provides strategic leadership, vision, and operational oversight for programs and services supporting military-connected students (Veterans, active‑duty, National Guard, Reservists, military family members). The director leads a comprehensive portfolio designed to facilitate student transition, academic achievement, leadership development, career readiness, well‑being, and successful degree completion while ensuring full compliance with federal and state military education benefit programs. The director serves as the institution's primary advocate for military-connected students and leads the development of a coordinated, student‑centered ecosystem that advances access, success, belonging, and post‑graduation outcomes. The position oversees the education benefits administration, student success initiatives, strategic partnerships, assessment, compliance, and organizational planning while fostering a military‑friendly campus culture.

• Provides strategic leadership for the Office of Veteran & Military Affairs, establishing long‑range goals, priorities, assessment strategies, and initiatives that advance student enrollment, persistence, graduation, career outcomes, and institutional excellence.
• Develops and implements a comprehensive military‑connected student success model that integrates onboarding, transition support, success coaching, resource navigation, student engagement, leadership development, and retention initiatives.
• Directs all federal and state military education benefits operations, ensuring accurate and timely certification, processing, reporting, reconciliation, documentation, and compliance with applicable regulations and institutional policies.
• Serves as the institution's primary subject‑matter expert and institutional liaison for military education benefits and oversees School Certifying Official (SCO) functions, ensuring adherence to U.S. Department of Veterans Affairs requirements, state approving agency standards, audit expectations, and ongoing staff training.
• Promotes holistic student development by coordinating programs and services that support academic achievement, personal well‑being, financial literacy, resilience, leadership capacity, and sense of belonging among military‑connected students.
• Develops and maintains strategic partnerships with academic units, enrollment services, financial aid, disability services, counseling and psychological services, career services, alumni relations, and other university stakeholders to create seamless support pathways for students.
• Cultivates and sustains partnerships with military installations, government agencies, veteran‑serving organizations, nonprofit entities, community organizations, and corporate partners to expand opportunities, resources, and support networks for students.
• Leads institutional efforts to enhance military cultural competency through training, consultation, and professional development programs for faculty, staff, and administrators that promote understanding of military‑connected student experiences and needs.
• Oversees the collection, analysis, and reporting of student success and operational data; evaluates program effectiveness; identifies equity and achievement gaps; and incorporates feedback from military‑connected students to inform evidence‑based improvements and continuous program development.
• Manages departmental personnel, budget, technology systems, policy development, strategic planning processes, grant‑funded initiatives, and resource allocation in support of operational excellence and organizational sustainability.
• Recruits, supervises, develops, and evaluates departmental personnel; establishes performance expectations, promotes cross‑training and succession planning, and ensures staff maintain required certifications and professional competencies.
• Represents the university in local, state, regional, and national veteran and military‑connected student success initiatives. Works with university leadership and the FIU Foundation to pursuing external funding, institutional recognition, and strategic affiliations that elevate the institution's reputation as a military‑friendly university.
• Serves as an University card user for departmental transactions. Adheres to University credit card policies and procedures.
• Performs essential duties in any emergencies such as hurricanes, storms, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.

Minimum Qualifications

Bachelor's degree in a related field and eight (8) years of related work experience or Master's degree in a related field and six (6) years of related work experience.

Desired Qualifications

• Master's degree in counseling, Social Work, Education, Higher Education, or related area.
• Experience working with the military and strong working knowledge of military training and education.
• Knowledge of military tuition assistance, Veterans Administration educational benefit programs, and services available on campus in direct support of needs of military‑affiliated students and FIU admissions, course registration, and student support processes.
• Experience counseling and/or advising college students.

Job Category

Administrative

Advertised Salary

$90,000-$100,000

Work Schedule

Begin time: 8:30 AM

End time: 5:00 PM

Pre-Employment Requirements

Research Expanded Background Check

Other Information

• Ability to travel locally and nationally.
• Ability to work flexible hours as needed.
• Ability to work occasional evenings, weekends and at locations outside of the University
• Ability to Travel to FIU Locations and/or FIU Campuses.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affluent Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and any other legally protected basis. For inquiries regarding nondiscrimination, contact FIU's Office of Title IX and EEO Compliance (TITLEIX) at 305.348.2785 or email [e-mail].

Reasonable Accommodation Statement

Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact the Office of Universal Access and Digital Compliance at 305-348-1576 or [e-mail]. All requests for ADA accommodation or accessible materials for this event must be submitted to UADC at least seven (7) business days prior to the event or at the earliest possible opportunity.