Director, Program Administration - FIU in DC (Washington, D.C.)

Florida International University; Miami (FL); On-site; USD 90,000 - 110,000; Full time

Job summary

Florida International University in Washington, DC seeks a Director to support the university's reputation campaign by coordinating with units on national voter engagement, media partnerships, and academic programming. The role will serve as a liaison with academic units for seminars and courses in Washington, DC, and manage the FIU in DC briefing center.

The position requires a Bachelor's degree with extensive related experience, strong writing and organizational skills, and willingness to

Qualifications

• Bachelor’s degree with 8+ years experience or Master’s with 6+ years.
• Understanding Washington, D.C. stakeholders and event logistics.
• Experience with executive briefing centers and visitor centers.

Responsibilities

• Manage visitor experience and brand consistency at FIU in DC.
• Develop calendar, coordinate visits, book events, and lead tours.
• Curate FIU in DC programming and signature events.
• Collaborate with the Office of University Ceremonies and Events.
• Identify high-profile panelists and manage invitations.
• Position FIU researchers on national panels and media partnerships.
• Oversee day-to-day operations and supervise staff.
• Coordinate facility maintenance and upgrades.
• Develop success metrics and dashboards for performance.
• Support for-credit and short courses in DC with internal partners.

Skills

Washington, D.C. stakeholders

Event logistics

Project management

Public affairs communications

Education

Bachelor's degree in related field

Master's degree in related field

Tools

Salesforce.com

Job description

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

The Director will report to the Associate Vice President for Government Affairs and will support the university's reputation campaign by coordinating with key units on incorporating national voters; Washington-based media and other critical stakeholders in the DC-based activities. The Director will be responsible for collaborating with team members on: visitor experience and storytelling, programming and audience development for the FIU in DC briefing center and serve as an academic liaison with other academic units in the execution of academic seminars and courses in Washington, DC. This position will be based in the Washington, DC area.

• Acts as the university's experience ambassador for visitors to the FIU in DC briefing center by managing the overall quality of visitor experience, serving as a concierge to internal and external partners who will be hosting programming events at the facility, and ensuring brand consistency and maximum usage of the facility in an effort to increase new opportunities for the university.
• Responsible in developing and maintaining systems to manage the calendar of events, coordinating customer visits and booking and managing events and leading the tour program of the facility.
• Manages the curation, development and production of all FIU in DC programming, signature events and activities.
• Works closely with the Office of University Ceremonies and Events to ensure event standards are met. Collaborate with Washington based staff for proper execution of events and activities.
• Supports and collaborates with the university reputation efforts by helping to identify and curate high-profile panelists, guest lecturers, guest lists for specific programs; and managing the cultivation and invitation of priority invitees.
• Positions FIU researchers and faculty on national panels, conferences, symposia and media partnerships, to raise the university's profile.
• Works with the FIU in DC team to manage the day-to-day operations of the facility. Supervises assigned staff.
• Coordinates with colleagues for the technical maintenance and upgrades of the facility to keep the experience relevant and up to standards.
• Responsible for leading a standard process for success metrics and creating dashboards to share functional effectiveness un operations.
• Collaborates with other internal academic units in the execution of academic seminars and courses in Washington, DC, including, but not limited to: for-credit, semester-long courses; short-term week-long seminars; online and hybrid courses for undergraduate and graduate students; executive education and certificate courses for the local area alumni and Washington, DC based professionals.
• Works closely with communications colleagues and research partners across the university, to identify and develop updates to reflect new ways to promote and display FIU research products, solutions and services.
• Serves as the University's credit card holder for departmental transactions. Adheres to University credit card policies and procedures.

Minimum Qualifications

Bachelor's degree in a related field and eight (8) years of related work experience or Master's degree in a related field and six (6) years of related work experience.

Departmental Requirements

• Understanding of and proven experience with Washington, D.C. stakeholders and event logistics.
• Experience in project management.

Desired Qualifications

• Experience with executive briefing centers; or visitor centers and conference exhibition displays.
• Experience supervising a team and managing programs.
• International relations and/or government relations a plus.
• Experience with content management systems and database management tools such as Salesforce.com, etc.
• Experience in a communications, public relations/public affairs, government relations or marketing role in a corporation, agency or government environment.
• Strong writing skills and communication/presentation skills.

Job Category

Administrative

Advertised Salary

Starting at $100,000 - commensurate with education and experience

Work Schedule

Begin time: 8:30 AM

End time: 5:00 PM

Pre-Employment Requirements

Expanded Background Check

Other Information

• Ability to travel locally and nationally.
• Ability to work flexible hours as needed.
• Ability to work occasional evenings, and/or weekends

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and affirmative action employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email [e-mail].

Reasonable Accommodation Statement

Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or [e-mail]. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.