Director, Strategic Initiatives PMO & Workforce Agility

JPMorganChase

Plano (TX)

Sur place

USD 180 000 - 240 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Résumé du poste

JPMorganChase is seeking a Strategic Initiatives PMO and Workforce Agility Program Director within Chase Home Lending to lead workforce transformation across Home Lending teams. You will establish scalable program infrastructure, oversee the PMO, and drive AI, automation, and new operating models while ensuring measurable outcomes and strong governance.

You will partner with senior leaders to align initiatives with strategic goals, manage budgets, and develop a high-performing team, shaping how

Qualifications

Formal training or certification on program management concepts and 10+ years applied experience.
Demonstrated experience leading large-scale, cross-organizational programs with significant financial, reputational, or operational impact.
Proven ability to manage and influence senior stakeholders, including executive leadership, across matrixed business environments.
Strong conflict resolution, change management, and decision-making skills with the ability to navigate complex tradeoffs and competing priorities.
Experience managing program budgets, resource planning, and capacity management across multi-disciplinary teams.
Ability to develop and articulate a well-structured business case, including financial and bottom-line impact analysis.
Track record of building cohesive, high-performing teams through strong communication, coaching, and inclusive leadership.
Deep understanding of business process, operational risk, and controls with the ability to drive a risk and compliance agenda.

Responsabilités

Lead multiple cross-organizational programs across Home Lending, driving workforce agility and transformation from ideation through execution and delivering measurable business results.
Partner with senior business leaders and executive stakeholders to align workforce agility priorities with Home Lending's long-term strategy and financial objectives.
Lead workforce impact assessments to identify role, capacity, skill, organizational, and leadership implications associated with transformation initiatives.
Partner with HR, Employee Readiness, Communications, and business teams to coordinate workforce readiness strategies that enable successful adoption of future-state operating models.
Own the Strategic Initiatives PMO portfolio across Home Lending, providing a centralized hub for program oversight, coordination, and support.
Establish and maintain an integrated view across strategic initiatives, including plans, timelines, dependencies, deliverables, and risks, using consistent program management methodologies.
Drive planning and execution of complex strategic initiatives, managing scope, schedule, budget, resources, risks, and deliverables aligned to business and customer needs.
Serve as a strategic thought partner to business leaders, translating complex operational challenges into structured and executable programs.
Manage and develop program staff, fostering a high-performing, inclusive, and collaborative team culture.
Monitor program health, progress, and risks, proactively addressing issues, resolving conflicts, and adjusting priorities to maintain execution momentum.
Manage program budgets, track spend against plan, and optimize resource allocation to maximize business outcomes