Director, SME Product Commercialization – North America

Mastercard; Purchase (NY); On-site; USD 179,000 - 305,000; Full time

Job summary

Mastercard in Purchase, NY is seeking a Director to lead NAM SME Product Commercialization, shaping go-to-market for AI-enabled SME solutions and beyond-card capabilities.

You will partner with regional and global teams to craft adoption strategies, drive revenue opportunities, and align product roadmaps with executive stakeholders across the US market. This role demands strong product thinking and cross-functional leadership.

Qualifications

• Deep understanding of the payments industry serving SMEs.
• Experience in business development, sales, and product management of complex solutions.
• Strong understanding of LLM architectures, agentic systems, reasoning frameworks, and orchestration tools.
• Proven ability to design, deploy, and scale product adoption and sales enablement.
• Exceptional stakeholder management and communication.
• Can-do attitude with intellectual curiosity.

Responsibilities

• Commercialize AI and beyond card solutions with clients, partners, and ecosystem stakeholders, aligned to US market.
• Develop go-to-market strategies and drive market penetration with sales teams.
• Lead technical implementation support and business enablement with cross-functional partners.
• Collaborate with SME teams, product, and legal to align on strategy and execution.

Skills

Payments domain expertise

Stakeholder management

Product management

AI/LLM knowledge

Job description

Mastercard in Purchase, NY is seeking a Director to lead NAM SME Product Commercialization, shaping go-to-market for AI-enabled SME solutions and beyond-card capabilities.

You will partner with regional and global teams to craft adoption strategies, drive revenue opportunities, and align product roadmaps with executive stakeholders across the US market. This role demands strong product thinking and cross-functional leadership.