Director of Specialist Sales

Mastercard; New York (NY); Sur place; USD 150 000 - 210 000; Plein temps

Résumé du poste

Mastercard is seeking a Director, SME Sales Specialist to drive revenue growth in the SME segment across North America through channel partnerships. The role requires consultative sales skills to help partners leverage Mastercard offerings for SME customers.

You will own the sales strategy, build a robust pipeline, and engage FinTechs, acquirers, issuers, and other ecosystem players. Travel and industry events are expected to position Mastercard as a leader in SME solutions.

Qualifications

• Proven sales experience in financial services, fintech, or payments.
• Ability to engage internal and external stakeholders to drive solutions.

Responsabilités

• Own and execute a revenue-driven sales strategy to grow Mastercard’s SME segment via channel partners.
• Develop and maintain a robust sales pipeline using data-driven insights.
• Identify and engage potential customers through direct outreach and partnerships.
• Manage end-to-end sales process from leads to contracts and close.
• Expand reach by building relationships with FinTechs, acquirers, issuers, and ecosystem players.
• Represent Mastercard at events to enhance brand visibility and thought leadership in SME.

Connaissances

Sales strategy

Channel partner management

Business development

Negotiation

Data-driven insights

Formation

Bachelor’s degree

Description du poste

• The SME team is looking for a Director, SME Sales Specialist to drive revenue growth and expand Mastercard’s presence in this segment. This role requires a consultative sales skill set to help channel partners utilize Mastercard offerings to support their SME customers
• Own and execute a revenue-driven sales strategy to grow Mastercard’s SME segment share across North America via channel partners
• Develop and maintain a robust sales pipeline, leveraging data-driven insights to prioritize high-impact opportunities
• Identify and engage potential customers through direct outreach, partnerships, and market intelligence
• Understand Channel Partner pain points in servicing their small businesses and tailor Mastercard’s solutions to address their unique challenges, including payment acceptance, spend management, and digital transformation
• Position Mastercard’s SME product suite—both core and through strategic partnerships—to maximize client value
• Manage the end-to-end sales process, from qualifying leads to negotiating contracts and closing deals
• Expand Mastercard’s reach by developing and managing relationships with FinTech’s, acquirers, issuers, and other ecosystem players
• Engage directly with customers and partners to position Mastercard solutions, negotiate deals, and drive conversions
• Represent Mastercard at industry events, conferences, and networking opportunities to enhance brand visibility and establish thought leadership in the SME space
• Track and analyze performance metrics, adjusting sales tactics and strategies as needed to exceed growth targets.
  Product Management
• Support go-to-market execution by collaborating with product, marketing, and partnerships teams to enhance Mastercard’s SME solutions
• Analyze market trends, competition, and SME lifecycle journeys to inform product and sales strategies, driving differentiation and innovation
• Identify and drive partnership opportunities to improve value propositions and expand distribution channels
• Identify and drive innovation in B2B and supply chain finance, integrating Mastercard’s capabilities with key industry players
• Develop sales enablement tools and training materials to support SME-focused sales colleagues

Be self-motivated, a quick learner, and able to manage multiple priorities in a fast-paced environmentHave experience working with FinTech’s and alternative payment providers to drive innovation in B2B transactionsHave a strong background in sales, business development, or account management within financial services, fintech, or paymentsHave proven experience engaging internal and external commercial and technical stakeholders to drive solution development and adoptionBe passionate about "Empowering Every Business, Everywhere" and the idea of democratizing access to digital payments and financial tools for MSMEsHold a Bachelor’s degree (required); advanced degree preferredPossess strong relationship management, influencing, and communication skillsEnglish required