Director, Shelter Operations & Community Impact

Children's Rescue Fund; New York (NY); On-site; USD 63,000 - 77,000; Full time

Job summary

Children's Rescue Fund in Bronx, NY is seeking a Director of Building Operations to oversee day-to-day operations across multiple adult shelter locations. You will lead a team, coordinate shift coverage, and ensure safe, compliant, and humane living spaces for residents.

The role requires hands-on leadership, crisis management, and strong collaboration with DHS, OTDA, and the HR department to address deficiencies and drive continuous improvement in service delivery.

Qualifications

• At least three (3) years of experience in a related field.
• Experience with multi-problem Single Adults mental health population desirable.
• Proven Contract/ Vendor relationship problem and resolution solver.
• Self-guided and minimum supervision, outgoing Team player, goal oriented, project management skills, excellent analytical, evaluative, and human service management skills.
• Excellent written and oral communication, organizational and supervisory skills.
• Must have crisis management skills and the ability to work under pressure.

Responsibilities

• Support efforts to place Adult Singles into permanent housing.
• Directly supervise a team including Operations Manager, Shift Supervisor, Private Security and Residential Aides.
• Interviews candidates and makes hiring recommendations; collaborates with HR.
• Address deficiencies identified by DHS, OTDA, RSRI and implement CAPs.
• Provide training and supervision to operations staff and conduct site visits with DHS/OTDA.
• Coordinate coverage of all shifts and logistics for sites, including food delivery and supplies.
• Maintain communications with DHS HERO unit and ensure regulatory compliance.

Tools

Work Order Systems

New Security Management Systems

Fire Safety Systems

Job description

Children's Rescue Fund in Bronx, NY is seeking a Director of Building Operations to oversee day-to-day operations across multiple adult shelter locations. You will lead a team, coordinate shift coverage, and ensure safe, compliant, and humane living spaces for residents.

The role requires hands-on leadership, crisis management, and strong collaboration with DHS, OTDA, and the HR department to address deficiencies and drive continuous improvement in service delivery.