Assistant Director, Shelter Services & Programs

Children's Rescue Fund; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Children’s Rescue Fund seeks an Assistant Program Director to assist the Program Director in supervising shelter operations and coordinating housing services across assigned regions. You will oversee housing teams, foster relationships with housing partners, and ensure staff follow social service procedures and DHS/OTDA standards.

The role involves leading case conferences, developing individualized plans, monitoring documentation in CARES, and ensuring timely reporting.

Qualifications

• Bachelor’s degree in Social Work or related field required.
• At least three (3) years of supervisory experience in social services, housing or emergency shelter.
• Bilingual in Spanish preferred.

Responsibilities

• Oversee housing team with motivational supervision to meet quarterly placement targets.
• Identify and build relationships with realtors and property managers to locate housing for families in temporary shelter.
• Facilitate case conferences and ensure development of individualized housing/service plans for housing stability.
• Provide supervision to Social Service Supervisors, Case Managers and Housing Specialists.
• Review housing packages for consistency and accuracy prior to DHS submission; ensure proper CARES documentation.

Skills

Supervisory experience

Crisis management

Team leadership

Communication skills

Time management

Problem solving

Detail oriented

Analytical skills

Organizational skills

Initiative

Work under pressure

Bilingual Spanish

Education

Bachelor’s degree in Social Work or related field

Tools

CARES proficiency

Word

Excel

Job description

Children’s Rescue Fund seeks an Assistant Program Director to assist the Program Director in supervising shelter operations and coordinating housing services across assigned regions. You will oversee housing teams, foster relationships with housing partners, and ensure staff follow social service procedures and DHS/OTDA standards.

The role involves leading case conferences, developing individualized plans, monitoring documentation in CARES, and ensuring timely reporting.