Director, Sales Ops, Data Governance & Analytics

Clean Harbors; Norwell (MA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive annual salary

Opportunities for growth and internal

Health, Dental and Life Insurance

401k, tuition reimbursement, and paid

Company paid certifications, licenses,

training

Job summary

Clean Harbors seeks a Director of Sales Operations to lead enterprise data governance strategy and drive sales effectiveness through scalable processes and compensation plans. You will ensure CRM integrity, data quality, and analytics that align with revenue and margin goals, partnering with MIS, Finance and HR to optimize systems and incentives.

You will own data standards, governance models, and governance controls across CRM and reporting, enabling accurate forecasting and informed decision

Qualifications

• Bachelor1s degree (Business, Finance, Analytics, or related field preferred).
• 7+ years of Sales Operations / Analytics experience with leadership responsibility.
• Expertise in CRM systems, sales analytics, and process governance.
• Sales Operations Strategy & Execution.
• Customer Master Data Governance & Data Quality Management.
• Sales Compensation Design, Modeling & Analytics.
• KPI Development & Performance Reporting.
• CRM Optimization & Process Standardization.
• Financial & ROI Analysis.

Responsibilities

• Own enterprise customer master data strategy and governance model.
• Establish data standards, stewardship, and quality controls.
• Ensure CRM data integrity across pipeline, account planning, and reporting.
• Partner with MIS/IT to enhance data architecture.
• Lead governance of sales incentive compensation plans.
• Align compensation to growth, margin, and retention objectives.
• Deliver monthly/quarterly analytics on plan effectiveness, ROI, and pay-for-performance.
• Partner with Finance and HR on plan modeling, reporting, and compliance.
• Establish and enforce standardized account creation processes, including business rules, SOPs, and workflow approvals.
• Drive customer master data integrity for reporting, segmentation, and account ownership.
• Implement ongoing data governance controls and monitoring, including data quality KPIs and stewardship accountability.

Skills

CRM systems

Sales analytics

Process governance

Sales operations strategy

Data governance

Sales compensation analytics

KPI development

CRM optimization

Financial ROI analysis

Education

Bachelor1s degree

Job description

Clean Harbors seeks a Director of Sales Operations to lead enterprise data governance strategy and drive sales effectiveness through scalable processes and compensation plans. You will ensure CRM integrity, data quality, and analytics that align with revenue and margin goals, partnering with MIS, Finance and HR to optimize systems and incentives.

You will own data standards, governance models, and governance controls across CRM and reporting, enabling accurate forecasting and informed decision