Director, Revenue Ops & AI-Driven Growth

inspiraeducation; New York (NY); Presencial; USD 120 000 - 180 000; Tempo integral

Resumo da oferta

Inspira Education is seeking a growth-focused Revenue Operations leader to partner with our CEO and cross-functional teams to optimize the sales funnel, identify opportunities, and build AI-powered tools that empower the sales team.

You will analyze data, listen to customer conversations, develop workflows, and run experiments to improve conversion, revenue per consultation, and sales productivity across channels and programs.

Qualificações

• Approximately 5-8 years of relevant experience across Revenue Operations, Sales Operations, GTM Strategy, Growth, or commercial business operations.
• Relevant experience managing and growing a team.
• Strong sales judgment developed through direct selling or close, sustained work with a sales team.
• Hands-on experience configuring a CRM, building workflows, and using data to diagnose business problems.
• Practical experience building AI tools or automations that other people actually use.
• Strong analytical skills, including comfort with spreadsheets, funnel analysis, dashboards, and experiment measurement.
• The ability to move from an ambiguous problem to a working solution with limited direction.
• Clear communication and the ability to earn trust with salespeople, technical partners, and senior leaders.
• Pricing, packaging, competitive research, or launching ne

Responsabilidades

• Analyze the full customer journey—from lead acquisition and consultation booking through enrollment—to identify where we lose opportunities and how to improve.
• Turn funnel data, sales conversations, and lost-deal patterns into specific actions around qualification, recommendations, follow-up, and closing.
• Build reporting that helps the team understand conversion, average package value, sales cycle, acquisition efficiency, and performance by channel, program, and salesperson.
• Partner with sales leadership to implement improvements and measure their impact.
• Regularly review prospect calls and work directly with Enrollment Managers to understand customer needs, objections, and buying decisions.
• Study market offerings, pricing, positioning, sales experiences, and proof of outcomes.
• Translate those insights into recommendations for new programs, bundles, package features, and positioning.
• Partner with delivery teams to assess feasibility and economics, launch pilots, and determine what should scale.
• Personally prototype and build tools that help our sales team prepare for calls, recommend programs, create proposals, follow up, and access relevant information.
• Use AI-assisted coding, low-code tools, and workflow automation to move quickly from an idea to a working solution.
• Connect tools with our CRM and existing systems, with appropriate attention to data quality, permissions, and reliability.
• Own rollout, documentation, adoption, and ongoing improvement; measure whether tools save time and improve results.
• Own improvements to CRM workflows, lead routing, pipeline stages, follow-up automation, and sales-to-Student-Success handoffs.
• Maintain clear definitions and reliable data so teams can make decisions from a consistent view of performance.
• Identify manual work and operational bottlenecks, then implement practical solutions.
• Prioritize projects based on expected commercial impact and effort, and carry them through to completion.

Conhecimentos

Revenue Operations

Sales Operations

GTM Strategy

Growth

CRM configuration

Workflow building

AI tools / automation

Data analysis

Communication

Team leadership

Ferramentas

CRM

Low-code tools

Workflow automation

AI tooling

Descrição da oferta de emprego

Inspira Education is seeking a growth-focused Revenue Operations leader to partner with our CEO and cross-functional teams to optimize the sales funnel, identify opportunities, and build AI-powered tools that empower the sales team.

You will analyze data, listen to customer conversations, develop workflows, and run experiments to improve conversion, revenue per consultation, and sales productivity across channels and programs.