Director, RDTX Special Projects

Jobtailor; Illinois; On-site; USD 110,000 - 170,000; Full time

Job summary

Jobtailor in Illinois is seeking a Senior Operations Project Manager to lead key logistics projects from planning through completion, translating business needs into actionable plans and guiding cross-functional teams to successful, on-time results.

You will review warehouse, distribution, and transportation operations, drive continuous improvement using data, and provide updates to senior leaders. Travel to client sites and field reviews is required.

Qualifications

• Eight or more years of experience in warehouse, distribution, transportation, logistics, supply chain, or 3PL operations.
• Five or more years of leadership experience, including leading projects or field teams.
• Experience with warehouse and transportation systems, reporting, and KPI tracking.
• Strong communication, facilitation, and presentation skills.
• Willingness to travel for site visits, client implementations, and operations reviews.

Responsibilities

• Lead key projects from planning through completion.
• Turn business needs and operational issues into clear project plans.
• Work with cross-functional teams to complete projects safely, on time, and within budget.
• Provide updates, recommendations, and decision support to senior leaders.
• Review warehouse, distribution, and transportation operations to identify issues and opportunities.
• Improve workflows, staffing plans, and space planning to optimize operations.
• Liaise between warehouse and transportation teams to improve efficiency and labor planning.
• Lead or support new site openings, client implementations, and transportation improvements.
• Create reports and action plans from data to drive performance and savings.

Skills

Project Management

Leadership Experience

Data Analysis

Communication

Problem Solving

Education

Bachelor’s degree in Supply Chain/Logistics/Business/Engineering/Operations Management

Tools

WMS

TMS

Job description

• Lead key projects from planning through completion
• Turn business needs and operational issues into clear project plans
• Work with cross-functional teams to complete projects safely, on time, and within budget
• Provide updates, recommendations, and decision support to senior leaders
• Review warehouse, distribution, and transportation operations to identify issues and improvement opportunities
• Improve workflows, staffing plans, standard work, equipment use, and space planning
• Liaise between warehouse and transportation teams to improve efficiency, handoffs, freight flow, labor planning, and issue resolution
• Support labor planning and line haul needs
• Lead or support new site openings, facility changes, client implementations, turnaround efforts, and transportation improvements
• Lead continuous improvement efforts using data, problem-solving, and field feedback
• Create and improve SOPs, daily routines, communication tools, and performance processes
• Track safety, quality, productivity, cost, service, and customer-experience results
• Support change management and stakeholder alignment
• Partner with internal teams, customers, carriers, warehouse partners, and third-party providers
• Support client implementations, service recovery, renewals, growth efforts, and operational solutions
• Assist the Sr. Director of Operations with day-to-day guidance for service center managers as needed
• Drive accountability and help teams adopt improved ways of working
• Review operational and financial performance, build business cases, track savings, and identify performance gaps
• Create reports and summaries that turn data into action plans
• Support budget planning, capital requests, and resource needs for key projects

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, Engineering, Operations Management, or a related field preferred; equivalent experience accepted
• Eight or more years of experience in warehouse, distribution, transportation, logistics, supply chain, or 3PL operations
• Five or more years of leadership experience, including leading projects, improvement efforts, or field teams
• Experience with warehouse and transportation systems, reporting, and KPI tracking
• Experience in temperature-controlled, food-grade, retail, e-commerce, LTL, truckload, dedicated, brokerage, parcel, or multi-client logistics environments preferred
• Strong understanding of warehouse and transportation operations, freight flow, labor planning, safety, inventory controls, and service performance
• Ability to manage multiple projects, priorities, timelines, stakeholders, and deliverables
• Ability to use data to find issues, recommend solutions, and measure results
• Strong communication, facilitation, and presentation skills
• Ability to influence and work well with field leaders, senior leaders, customers, carriers, and support teams
• Good judgment, urgency, and the ability to lead through change and complex operational issues
• Travel required for site visits, client implementations, field reviews, project rollouts, and operational escalations

Core Competencies

Demonstrates expertise in leading projects within warehouse, distribution, and transportation operations, focusing on continuous improvement, data-driven decision-making, and stakeholder alignment. Proficient in managing multiple priorities and delivering operational solutions that enhance efficiency and performance.

Highest-signal resume keywords

• Project Management
• Warehouse Operations
• Transportation Systems
• Data Analysis
• Leadership Experience

ATS Optimization Keywords

Hard Skills

• Supply Chain Management
• Logistics Operations
• KPI Tracking
• Process Improvement
• Budget Planning

Soft Skills

• Strong Communication
• Facilitation Skills
• Presentation Skills
• Influencing Skills
• Good Judgment

Industry Keywords

• Temperature-Controlled Logistics
• Food-Grade Operations
• E-Commerce Logistics
• LTL
• Truckload