Director, RDTX Special Projects

echo; Greenfield (IN); On-site; USD 110,000 - 165,000; Full time

Job summary

Echo Global Logistics seeks a Director, Roadtex Special Projects (Warehouse & Transportation) to lead initiatives that enhance warehouse, distribution, and transportation operations. You will partner with cross-functional teams to drive service improvements, cost reductions, and scalable solutions while keeping projects practical and on track.

The role emphasizes developing clear project plans, aligning stakeholders, and delivering results across multiple sites and client implementations.

Qualifications

• Eight or more years of experience in warehouse, distribution, transportation, logistics, supply chain, or 3PL operations.
• Five or more years of leadership experience, including leading projects, improvement efforts, or field teams.
• Experience with warehouse and transportation systems, reporting, and KPI tracking.
• Experience in temperature-controlled, food-grade, retail, e-commerce, LTL, truckload, dedicated, brokerage, parcel, or multi-client logistics environments preferred.

Responsibilities

• Lead key projects from planning through completion.
• Turn business needs and operational issues into clear project plans.
• Work with cross-functional teams to complete projects safely, on time, and within budget.
• Provide updates, recommendations, and decision support to senior leaders.
• Review warehouse, distribution, and transportation operations to find issues and improvement opportunities.
• Help improve workflows, staffing plans, standard work, equipment use, and space planning.
• Act as the liaison between warehouse and transportation teams to improve efficiency, handoffs, freight flow, labor planning, and issue resolution.
• Support labor planning to ensure staffing levels match volume, service needs, and operational priorities.
• Assist or lead site openings, facility changes, client implementations, turnaround efforts, and transportation improvements.

Skills

Leadership experience

Project management

KPI tracking

Supply chain knowledge

Cross-functional collaboration

Education

Bachelor's degree in Supply Chain, Logistics, Business, Engineering, Operations Management, or related field

Job description

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions.

Position Overview

The Director, Roadtex Special Projects (Warehouse & Transportation) leads projects that improve warehouse, transportation, and logistics operations. This role partners with key teams to improve service, reduce costs, solve problems, and support growth while keeping projects practical and on track.

Key Responsibilities

Special Projects & Strategic Execution

• Lead key projects from planning through completion.
• Turn business needs and operational issues into clear project plans.
• Work with cross-functional teams to complete projects safely, on time, and within budget.
• Provide updates, recommendations, and decision support to senior leaders.

Warehouse, Distribution & Transportation Operations

• Review warehouse, distribution, and transportation operations to find issues and improvement opportunities.
• Help improve workflows, staffing plans, standard work, equipment use, and space planning.
• Act as the liaison between warehouse and transportation teams to improve efficiency, handoffs, freight flow, labor planning, and issue resolution.
• Support labor planning to make sure staffing levels match volume, service needs, and operational priorities.
• Help manage line haul needs by reviewing schedules, capacity, freight movement, service performance, and cost opportunities.
• Lead or support new site openings, facility changes, client implementations, turnaround efforts, and transportation improvements.

Continuous Improvement, Process Governance & Change Management

• Lead improvement efforts using data, problem-solving, and feedback from the field.
• Create and improve SOPs, daily routines, communication tools, and performance processes.
• Track results to make sure changes improve safety, quality, productivity, cost, service, and customer experience.
• Support change by aligning stakeholders, communicating clearly, and following up after changes are made.

Client, Carrier & Cross-Functional Partnership

• Serve as an operational partner for internal teams, customers, carriers, warehouse partners, and third-party providers.
• Keep warehouse, transportation, customer, and support teams aligned on priorities, gaps, and next steps.
• Support client implementations, service recovery, renewals, growth efforts, and operational solutions.
• Partner with Sales, Client Experience, Legal, Safety, HR, IT, Engineering, Procurement, and field operations to support execution.
• Communicate clearly during high-visibility projects and escalations.

Leadership & Talent Development

• As needed, assist the Sr. Director of Operations with day-to-day guidance for service center managers.
• Help ensure teams follow operational efficiencies, standard work, and performance expectations.
• Drive accountability through clear expectations, follow-up, and oversight.
• Share best practices and help teams adopt improved ways of working.
• Model safety, service, teamwork, continuous improvement, and ownership.

Financial, Labor & Performance Management

• Review operational and financial performance, including productivity, overtime, labor planning, line haul performance, cost, capacity, equipment use, service, claims, and project results.
• Work with Finance and Operations to build business cases, track savings, and identify performance gaps.
• Create reports and summaries that turn data into clear action plans.
• Support budget planning, capital requests, and resource needs for key projects.

Qualifications

Education & Experience

Bachelor's degree in Supply Chain, Logistics, Business, Engineering, Operations Management, or a related field preferred; equivalent experience accepted.

• Eight or more years of experience in warehouse, distribution, transportation, logistics, supply chain, or 3PL operations.
• Five or more years of leadership experience, including leading projects, improvement efforts, or field teams.
• Experience with warehouse and transportation systems, reporting, and KPI tracking.
• Experience in temperature-controlled, food-grade, retail, e-commerce, LTL, truckload, dedicated, brokerage, parcel, or multi-client logistics environments preferred.

Knowledge, Skills & Abilities

• Strong understanding of warehouse and transportation operations, freight flow, labor planning, safety, inventory controls, and service performance.
• Ability to manage multiple projects, priorities, timelines, stakeholders, and