Director, Quality & Process Excellence

Appalachian Regional Healthcare Inc.; Sprague (WV); On-site; USD 120,000 - 180,000; Full time

Job summary

Appalachian Regional Healthcare Inc. seeks a Director of Process and Performance to lead a comprehensive, organization-wide program for designing, measuring, and improving performance across the hospital.

You will collaborate with administration, department directors, and managers to ensure compliance and drive outcomes. The role emphasizes execution of improvement initiatives, data-driven decision making, and leadership in a clinical setting, with a focus on aligning performance with Joint

Qualifications

• Bachelor's Degree required.
• Master's Degree preferred.
• 4–6 years of experience required.
• Minimum of 2 years in a managerial position in a clinical setting required.

Responsibilities

• Directs ongoing operations of the Process Improvement program to align with organizational objectives.
• Ensures departments have a systematic process for monitoring and improving care quality and appropriateness.
• Maintains a written plan for the Process Improvement Program detailing objectives and oversight mechanisms.
• Reviews consultant pre-survey reports and accreditation findings; manages action plans and contingency responses.
• Disseminates risk management information and trending reports to leaders and governing boards.

Skills

Execution skills

Business intelligence

Collaboration

Digital literacy

Problem solving

Growth mindset

Agility

Developing others

Performance improvement

JCAHO knowledge

Leadership

Communication

Data analysis

Team leadership

Education

Bachelor's degree

Master's degree

Job description

Appalachian Regional Healthcare Inc. seeks a Director of Process and Performance to lead a comprehensive, organization-wide program for designing, measuring, and improving performance across the hospital.

You will collaborate with administration, department directors, and managers to ensure compliance and drive outcomes. The role emphasizes execution of improvement initiatives, data-driven decision making, and leadership in a clinical setting, with a focus on aligning performance with Joint