Director of Behavioral Health Quality & Performance Improvement

Appalachian Regional Healthcare (ARH); Hazard (KY); On-site; USD 120,000 - 170,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) seeks a Director of Quality and Performance Improvement to lead cross-functional teams across behavioral health services, ensuring CMS, Joint Commission, and DNV standards are met while driving continuous improvement. You will oversee data collection, reporting, and scorecards for system-wide quality metrics.

The role requires clinical licensure, hospital leadership experience, and a track record in quality/performance improvement with proficiency in Excel,

Qualifications

• Clinical licensure (RN, PharmD, RT, PT, LCSW etc.) required.
• Bachelor’s degree in healthcare related field preferred.
• Experience in Quality/Performance Improvement settings.
• Minimum 2 years in behavioral health setting.
• Minimum 1 year in quality/performance improvement or risk role in a hospital setting.
• Leadership experience in hospital setting preferred.
• CPHQ certification preferred (required within 12 months).
• Lean Six Sigma preferred (required within 12 months).

Responsibilities

• Lead data collection, validation, and management across behavioral health services.
• Develop facility and system-wide quality scorecards.
• Ensure compliance with CMS, Joint Commission, DNV, and state standards.
• Guide teams using data-driven improvement and PDSA/Lean methods.
• Collaborate with leadership to promote safety and continuous improvement.
• Prepare data summaries for regulatory reviews and mock surveys.
• Mentor Behavioral Health Quality Coordinators.

Skills

Leadership

Data analysis

Regulatory compliance

Cross-functional collaboration

Communication

Project management

Quality tools

Change management

Education

Clinical licensure (RN, PharmD, RT, PT, LCSW, etc.)

Bachelor’s degree in healthcare related field

CPHQ certification

Lean Six Sigma certification

Tools

Excel

Tableau

Power BI

Job description

Appalachian Regional Healthcare (ARH) seeks a Director of Quality and Performance Improvement to lead cross-functional teams across behavioral health services, ensuring CMS, Joint Commission, and DNV standards are met while driving continuous improvement. You will oversee data collection, reporting, and scorecards for system-wide quality metrics.

The role requires clinical licensure, hospital leadership experience, and a track record in quality/performance improvement with proficiency in Excel,