Director, Provider Service Model & Network Excellence

CVS Health; Indianapolis (IN); Hybrid; USD 100,000 - 232,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Performance bonus

Job summary

CVS Health in Hartford is seeking a Lead Director, Project Management to oversee the provider service model and end-to-end programs. You will guide strategic planning, risk assessment, milestone tracking, and collaboration across cross-functional teams.

The role requires 10+ years of healthcare experience and 5+ years of project management, with the ability to translate network needs into actionable plans and compelling executive presentations.

Qualifications

• 10+ years of healthcare experience.
• 5+ years of project management experience.
• 5+ years with provider relations, network operations, or provider contracting.
• Ability to design, structure, and deliver high‑impact executive presentations.
• Proficient in project planning, management, and monitoring.
• Experience with MS Office applications (PowerPoint, Excel, Teams, Word).
• Experience with shifting priorities and working independently.

Responsibilities

• Direct end-to-end management of the provider service model, including risk assessment, milestone tracking, and performance evaluation.
• Create and deliver high-quality presentations for executive leadership.
• Promote a culture of accountability and continuous improvement.
• Coordinate with partners to monitor progress and address challenges.
• Develop governance frameworks, policies, and methodologies to optimize network outcomes.

Skills

Leadership

Project management

Stakeholder engagement

Strategic planning

Data analysis

MS Office

Education

Bachelor's degree

Tools

MS Office

Job description

CVS Health in Hartford is seeking a Lead Director, Project Management to oversee the provider service model and end-to-end programs. You will guide strategic planning, risk assessment, milestone tracking, and collaboration across cross-functional teams.

The role requires 10+ years of healthcare experience and 5+ years of project management, with the ability to translate network needs into actionable plans and compelling executive presentations.