Director, Product & Technology Partnerships

Wausau Financial Systems; Fort Worth (TX); On-site; USD 150,000 - 230,000; Full time

Job summary

Deluxe is seeking a Director of Product & Technology Partnerships in Fort Worth to lead the technology partner ecosystem and drive strategic integrations for the Deluxe Merchant Services platform. You will collaborate with Product and Engineering to define certification, onboarding, and integration standards, while expanding partnerships with VARs, POS providers, and payment gateways.

The role requires strong leadership, deep payments knowledge, and the ability to translate partner needs into

Qualifications

• Bachelor's degree in Business, Technology, or a related field, or equivalent professional experience.
• 5+ years of experience in payments, fintech, merchant services, technology partnerships, or integrated payment solutions.
• Demonstrated experience developing and managing technology partnerships, VAR relationships, or payment integration initiatives.

Responsibilities

• Develop and expand the technology partner ecosystem. Identify, evaluate, and establish strategic relationships with VARs, POS providers, payment gateways, terminal and hardware manufacturers, and software platforms.
• Lead technical partnership engagement and integration strategy. Serve as a technical and strategic point of contact for partners, advising on payment integration models, APIs, gateways, terminal connectivity, certifications, and platform capabilities.
• Establish scalable partner integration and enablement processes. Define certification requirements, partner onboarding, and integration standards with Product and Engineering.
• Support product strategy and platform expansion. Identify opportunities where third‑party technologies can expand Deluxe's capabilities and accelerate time to market.
• Drive cross‑functional alignment and business impact with Product, Engineering, Sales, and other stakeholders.

Skills

Partnership strategy

Technical advisory

Stakeholder management

Payments knowledge

Education

Bachelor's degree in Business/Technology or related field

Job description

Why Join Us

Be part of an organization that's driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies-and we invest in you accordingly.

We're proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.

We offer competitive benefits starting on day one, designed to support your life both in and out of work.

42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

The Director, Product & Technology Partnerships is responsible for developing and scaling the technology partner ecosystem for Deluxe Merchant Services. As part of the Product organization, this role establishes strategic relationships with POS providers, payment gateways, terminal and hardware manufacturers, and software platforms to expand the capabilities and reach of Deluxe's payment solutions.

Serving as both a strategic partnership leader and technical advisor, the Director helps partners understand and integrate with the Deluxe payments platform, translates partner needs into actionable requirements, and collaborates with Product and Engineering to enable successful integrations. The role also establishes scalable processes for partner certification, onboarding, and ongoing enablement while identifying opportunities to address market needs, support evolving platform capabilities, and drive business growth.

What You'll Do:

This impactful position will play a key role in our product and growth strategy, focusing on the following responsibilities:

• Develop and expand the technology partner ecosystem. Identify, evaluate, and establish strategic relationships with VARs, POS providers, payment gateways, terminal and hardware manufacturers, and software platforms. Prioritize opportunities that extend Deluxe's product capabilities, address market needs, and enable new avenues for business growth.
• Lead technical partnership engagement and integration strategy. Serve as a technical and strategic point of contact for partners, advising on payment integration models, APIs, gateways, terminal connectivity, certifications, and platform capabilities. Lead technical discovery and solution discussions, translating partner requirements into actionable recommendations for Product and Engineering.
• Establish scalable partner integration and enablement processes. Collaborate with Product and Engineering to define and support certification requirements, partner onboarding, and integration standards. Maintain visibility into partner capabilities, integration models, certification status, and technical documentation to support effective partner engagement and ongoing platform compatibility.
• Support product strategy and platform expansion. Partner with Product leadership to identify opportunities where third-party technologies and partnerships can expand Deluxe's capabilities, accelerate time to market, or address gaps in the product portfolio. Evaluate partners based on technical fit, market demand, strategic value, and their ability to support both current and evolving platform capabilities.
• Drive cross-functional alignment and business impact. Collaborate with Product, Engineering, Sales, and other stakeholders to align partnership initiatives with business priorities. Support the commercialization and adoption of partner-enabled solutions, ensuring partnerships deliver meaningful customer value, operational scalability, and sustainable revenue opportunities.

Required Qualifications:

• Bachelor's degree in Business, Technology, or a related field, or equivalent professional experience.
• 5+ years of experience in payments, fintech, merchant services, technology partnerships, or integrated payment solutions.
• Demonstrated experience developing and managing technology partnerships, VAR relationships, or payment integration initiatives.
• Strong technical understanding of payment technologies, including payment gateways, APIs, POS integrations, and payment processing platforms.

Preferred Qualifications:

• Experience working with POS providers, payment terminal manufacturers, payment gateways, or ISV ecosystems within the merchant acquiring industry.
• Experience guiding technical integration discussions, certification processes, and partner onboarding without direct software development responsibilities.
• Ability to evaluate technology partnerships from both a technical and business perspective, translating integration opportunities into product capabilities and commercial value.
• Strong cross‑functional communication and relationship management skills, with experience working across Product, Engineering, and Commercial teams.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our appr