Director, Product Strategy & Customer Experience

Fairygodboss; Parsippany-Troy Hills (NJ); On-site; USD 180,000 - 240,000; Full time

Job summary

ADP is hiring a Director, Product Management to lead HR offerings within ADP Workforce Now. You will manage a team of 4–7 product managers, partner with engineering, UX, and clients, and shape the strategic product foundation to achieve market success, while ensuring uncompromising quality.

You will own product delivery, go-to-market coordination, and collaboration with product marketing and sales to integrate products into plans and drive growth and client retention.

Qualifications

• 10+ years of experience managing an agile design-driven, user-centered product and development team.
• Proven ability to partner effectively across functions in a complex organization.
• Strong communication and presentation skills for technical audiences.
• Experience researching industry trends, usage analytics, and competitive insights.

Responsibilities

• Develop cross-product strategies and multi-year roadmaps with stakeholders.
• Define product ecosystem and collect customer insights across products.
• Drive KPIs and OKRs; anticipate roadblocks to keep roadmaps on track.
• Mentor PMs and champion new features and product suites.

Education

Bachelor's degree or equivalent

Job description

ADP is hiring a Director, Product Management to lead HR offerings within ADP Workforce Now. You will manage a team of 4–7 product managers, partner with engineering, UX, and clients, and shape the strategic product foundation to achieve market success, while ensuring uncompromising quality.

You will own product delivery, go-to-market coordination, and collaboration with product marketing and sales to integrate products into plans and drive growth and client retention.