Director, Platform Engineering & Reliability

Request Technology, LLC; Chicago (IL); In loco; USD 170.000 - 260.000; Tempo pieno

Descrizione del lavoro

Request Technology, LLC in Chicago, IL, is seeking a Director of Platform Engineering to lead a team of 7–10 engineers and managers focused on SRE, observability, reliability, and cloud platform engineering in a tightly regulated financial-services environment.

You will drive technical strategy, grow the team, and partner with architecture and engineering leadership to build scalable, secure cloud infrastructure using IaC, SLOs/SLIs, and data-driven metrics.

Competenze

• 10+ years of progressive hands-on software/infrastructure engineering experience.
• 5+ years leading engineering teams.
• Strong history of building and maturing SRE and observability practices at scale.
• Proven people-management experience leading engineers and managers.
• Experience in financial services or another highly regulated environment strongly preferred.
• Strong technical leadership and communication skills, with the ability to operate at both the strategic and hands-on levels.

Mansioni

• Lead, mentor, and develop a team of SREs and engineering managers, including hiring, performance management, and career development.
• Drive SRE and observability maturity across a large-scale cloud platform.
• Establish and govern SLOs/SLIs, error budgets, incident response, postmortems, and reliability metrics
• Lead initiatives around platform reliability, cloud efficiency, performance optimization, and reduction of engineering toil
• Define observability strategy and roadmap across metrics, logging, tracing, dashboards, and alerting
• Champion Infrastructure as Code, automation, golden paths, and standardized platform engineering practices
• Partner with architecture and engineering teams on highly available, scalable, and secure cloud infrastructure.
• Drive engineering performance through DORA metrics and data-driven decision making
• Ensure platform practices meet security, audit, regulatory, and compliance requirements within a financial-services environment.

Conoscenze

SRE / Observability

Leadership / People management

Cloud Platform Engineering

Reliability engineering

Incident management

Strumenti

Terraform

Jenkins

Puppet/Chef/Ansible

Kafka

Prometheus/PromQL

OpenTelemetry

Loki/Elastic/Splunk

Descrizione del lavoro

Request Technology, LLC in Chicago, IL, is seeking a Director of Platform Engineering to lead a team of 7–10 engineers and managers focused on SRE, observability, reliability, and cloud platform engineering in a tightly regulated financial-services environment.

You will drive technical strategy, grow the team, and partner with architecture and engineering leadership to build scalable, secure cloud infrastructure using IaC, SLOs/SLIs, and data-driven metrics.