Director, Patient Services Strategy (Remote)

ACLUS Archbow Consulting LLC; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Archbow Consulting is seeking a Director, Patient Services with extensive pharma industry experience to lead strategic client engagements and deliver high-impact programs for biotech and pharmaceutical companies. This role is remote and requires strong leadership, project management, and the ability to drive commercial optimization efforts with senior stakeholders.

The successful candidate will oversee cross-functional teams, develop engagement strategies, craft executive-level deliverables, and

Qualifications

• Bachelor’s Degree in Medical Sciences, Marketing, or Business is required.
• 7+ years of industry-related experience with strong performance history.
• Strong oral and written communication with executive presence and C-suite influence.
• Proficient in Microsoft PowerPoint, Excel and Word.

Responsibilities

• Manage day-to-day relationship with assigned pharmaceutical customers and project management activities.
• Identify organic growth and new sales opportunities with stakeholders and leadership.
• Draft and update project deliverables and prepare high‑quality presentations.
• Lead client engagements, workshops, and presentations both virtually and in person.
• Ensure all contractual deliverables meet scope and client expectations.

Skills

Project management

Client management

Executive presence

PowerPoint

Excel

Word

Oral and written communication

C-suite influence

Strategic thinking

Education

Bachelor’s Degree in Medical Sciences, Marketing, or Business

Tools

PowerPoint

Excel

Word

Job description

Archbow Consulting is seeking a Director, Patient Services with extensive pharma industry experience to lead strategic client engagements and deliver high-impact programs for biotech and pharmaceutical companies. This role is remote and requires strong leadership, project management, and the ability to drive commercial optimization efforts with senior stakeholders.

The successful candidate will oversee cross-functional teams, develop engagement strategies, craft executive-level deliverables, and