Director, Patient Access: Strategy, Service & Compliance

MyMichigan Health; Midland (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

MyMichigan Health in Midland, MI seeks a Director of Patient Access to oversee scheduling, admitting, and credentialing across the system. You will lead a multi-facility team to deliver efficient access and a positive patient experience.

Primary focus includes strategic planning, budget adherence, system-wide IT collaboration, and regulatory compliance with HIPAA and CMS enrollment requirements. Strong leadership and financial acumen are essential for success.

Qualifications

• Bachelor's degree required.
• Experience in patient access management preferred.
• Strong leadership and budgeting skills necessary.

Responsibilities

• Oversee scheduling and admitting supervisory staff to ensure financial performance and metrics.
• Collaborate with IT leadership to implement information systems for data accuracy and training.
• Lead continuous quality improvement across patient access services.
• Oversee payer credentialing to ensure CMS and third-party enrollment compliance.

Skills

Leadership

Budgeting

Healthcare operations

Customer service

Interpersonal communication

Education

Bachelor's degree

Tools

EMR systems

Payer enrollment software

Job description

MyMichigan Health in Midland, MI seeks a Director of Patient Access to oversee scheduling, admitting, and credentialing across the system. You will lead a multi-facility team to deliver efficient access and a positive patient experience.

Primary focus includes strategic planning, budget adherence, system-wide IT collaboration, and regulatory compliance with HIPAA and CMS enrollment requirements. Strong leadership and financial acumen are essential for success.