Director, Organizational Transformation & Learning

Boston University; Boston (MA); On-site; USD 120,000 - 140,000; Full time

Job summary

Boston University is seeking a Director of Organizational Development to lead human-centered, systems-based transformation across the university. The role advises leaders, guides strategic design, and drives adoption of change initiatives with a focus on learning, innovation, and inclusive excellence.

The position manages OD specialists, partnering across academic and administrative units to strengthen organizational effectiveness and culture.

Qualifications

• Minimum of 5 years of progressive experience in organizational development, transformational change design and management.
• Master’s degree in organizational development, Industrial/Organizational Psychology, or related field.
• Certifications in Design Thinking, Human-Centered Design, Dialogic OD, Change Management.
• Experience in higher education or mission-driven organizations is a plus.
• Demonstrated expertise in human-centered change and design thinking methodologies.
• Demonstrated expertise in dialogic and humanistic OD approaches.
• Excellent facilitation, coaching, and consulting skills.
• Effective written, verbal, and interpersonal communication.

Responsibilities

• Lead university-wide transformation using human-centered and design thinking approaches.
• Apply systems thinking and participatory practices to engage the community in shaping change.
• Integrate talent capability building into transformation.
• Use stakeholder insights to guide design, implementation, and measurement.
• Address adoption barriers and build ownership for sustained success.
• Lead OD initiatives from discovery through sustained implementation.
• Manage scope, timelines, and stakeholder engagement.
• Embed the human-centered approaches into planning and execution.
• Build readiness, mobilize champions, accelerate adoption, and sustain results.
• Build trusted partnerships across academic and administrative units.
• Connect diverse voices to co-create solutions and advance strategic priorities.
• Foster relationships, continuous learning, innovation, and inclusive excellence.

Skills

Design thinking

Dialogic OD

Strategic planning

Facilitation

Communication

Education

Master’s degree in organizational development/IO psychology

Certifications in Design Thinking/HD/Change Management

Job description

Boston University is seeking a Director of Organizational Development to lead human-centered, systems-based transformation across the university. The role advises leaders, guides strategic design, and drives adoption of change initiatives with a focus on learning, innovation, and inclusive excellence.

The position manages OD specialists, partnering across academic and administrative units to strengthen organizational effectiveness and culture.