Director of Video Operations & Client Fulfillment

Inside Success TV; Miami Beach (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Inside Success TV is seeking a Director of Client Fulfillment & Production Operations in Miami Beach. This role involves leading a large-scale post-production team, managing KPIs, and ensuring timely delivery of client projects.

The ideal candidate will have 5+ years of experience in operations and team management, overseeing over 30 staff members. Applicants should be prepared for a demanding atmosphere that requires strong problem-solving and leadership skills to meet the challenges of a fast-growing media company.

Qualifications

• 5+ years in operations, fulfillment, client success, or production leadership.
• Experience managing teams of 20+ people in a high-volume client environment.
• Strong KPI tracking and performance reporting experience.

Responsibilities

• Oversee post-production and fulfillment pipeline.
• Manage 30+ editors, quality-control reviewers, and project coordinators.
• Drive department KPIs and report performance to senior leadership.

Skills

Leadership

KPI tracking

Client management

Team building

Job description

Inside Success TV is seeking a Director of Client Fulfillment & Production Operations in Miami Beach. This role involves leading a large-scale post-production team, managing KPIs, and ensuring timely delivery of client projects.

The ideal candidate will have 5+ years of experience in operations and team management, overseeing over 30 staff members. Applicants should be prepared for a demanding atmosphere that requires strong problem-solving and leadership skills to meet the challenges of a fast-growing media company.