Director of Tutoring Services: Student Success Leader

Metropolitan College of New York; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Metropolitan College of New York seeks a Director of Tutoring Services at its Bronx campus to provide strategic and operational leadership for a comprehensive tutoring program that advances student learning and success. You will recruit and develop tutors, align services with curricular needs, build cross‑unit partnerships, conduct assessment, and manage budgets and records in compliance with policies.

This role requires a master’s degree and proven experience in student support services, with a

Qualifications

• Earned master’s degree from an accredited institution.
• Experience in student support services with tutoring/learning assistance.
• Experience administering college programs and leading teams.
• Ability to collaborate with faculty, staff, administrators, and students.
• Strong written and oral communication, organizational, analytical skills.
• Commitment to student access, belonging, and success.
• Data-driven approach to outcomes and resource allocation.

Responsibilities

• Provide vision, leadership, and day-to-day oversight for tutoring services.
• Recruit, train, supervise, and evaluate tutors and staff.
• Establish tutoring practices, procedures, and service standards.
• Align tutoring with institutional priorities and student needs.
• Build partnerships with faculty, advising, accessibility services, and other units.
• Lead outreach to increase awareness and appropriate use of tutoring services.
• Develop and monitor learning outcomes and program metrics.
• Manage tutoring budget, records, and vendor relationships.
• Ensure compliance with policies on accessibility, privacy, and records.
• Represent tutoring services on college committees.

Skills

Leadership

Budget management

Staff development

Data-driven decision making

Collaboration

Communication

Project management

Education

Master's degree

Job description

Metropolitan College of New York seeks a Director of Tutoring Services at its Bronx campus to provide strategic and operational leadership for a comprehensive tutoring program that advances student learning and success. You will recruit and develop tutors, align services with curricular needs, build cross‑unit partnerships, conduct assessment, and manage budgets and records in compliance with policies.

This role requires a master’s degree and proven experience in student support services, with a