Director of Academic Support & Student Success

LCTCS; Baton Rouge (LA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Retirement benefits

Medical insurance options

Dental insurance

Term life insurance

Disability insurance

Vision insurance

Holidays and vacation leave

Employee Assistance Program

Job summary

BRCC is seeking an Academic Support Program Director in Baton Rouge to lead tutoring and academic support services across on-campus and online modalities. You will supervise staff, develop programs, and coordinate budgets to boost student success and retention.

You will apply analytics to interventions, collaborate with faculty and student services, and help design strategies for diverse student populations. This role emphasizes program development and continuous improvement.

Qualifications

• Bachelor's degree in Curriculum and Instruction, Adult Education, Instructional Design, Education Psychology or related field.
• Minimum three (3) years' experience in higher education/program development in an academic success/support services setting.
• 5 years of full-time teaching experience in an elearning modality may substitute for the three years' experience.

Responsibilities

• Administrate Student Tutors and Academic Support programming (supervises staff, sets tutor schedule, evaluates tutors, coordinates study groups and embedded tutoring, coordinates budget).
• Lead initiatives to implement academic success services, including underserved populations, using data analytics to develop programs (learning, SI, academic coaching, etc.).
• Develop learning analytics to design academic success teaching strategies and evaluate results to improve retention and completion rates.
• Assist in creating and disseminating academic support messaging and surveys; collaborate with advising, counseling, and student services to support wrap-around services.
• Support policy development for teaching modalities and engage in other duties as assigned.

Skills

Classroom teaching experience

Administrative experience

Strong organizational/communication

Academic support services knowledge

Online tutoring modalities

Canvas/Zoom proficiency

Microsoft Office

Education

Bachelor's degree in Curriculum & Instruction / Adult Education / Instructional Design / Education Psychology

Master's degree in related field (preferred)

Tools

Canvas

Zoom

Microsoft Office

Job description

BRCC is seeking an Academic Support Program Director in Baton Rouge to lead tutoring and academic support services across on-campus and online modalities. You will supervise staff, develop programs, and coordinate budgets to boost student success and retention.

You will apply analytics to interventions, collaborate with faculty and student services, and help design strategies for diverse student populations. This role emphasizes program development and continuous improvement.